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Canyon Bicycles GmbH (hereinafter referred to as “Canyon”, “we” or “us”) represented by the CEO Mr.Roman Arnold would like to thank you for visiting our website and your interest in Canyon. Your privacy and the security of your personal details are of paramount importance to us at Canyon. We would therefore like to provide you with some information about which personal data is stored when you visit our website and what these personal details are used for.
Personal data means any information concerning the personal or material circumstances of an identified or identifiable individual (the data subject). These include for example your name, address, telephone number, date of birth or e-mail address. Information which we cannot link to your person (or only after an unreasonable amount of research because the personal data has been masked) is not regarded as personal data.
The vast majority of our websites can be used without stating any of your personal data.
Canyon uses your personal data exclusively to offer you the most comprehensive range of services via the Canyon websites or to react to your enquiries as efficiently as possible. No other use of your personal data is made. Your personal data is not passed to Third Parties, nor is it used for the purpose of advertising unless you have expressly permitted us to do so.
We do not generate any user profiles.
Information stored on our servers about customers will be only in the form of anonymous or pseudonymous data and used solely in the delivery of our varying services or for evaluation purposes. For this purpose general information will be documented, for example when specific content in our range is accessed or which web pages are visited most often.
For this purpose we insert so-called “cookies“ (little text files containing configuration information). The inserted cookies serve the purpose of ascertaining in particular the frequency of website use and the number of users. This is how we learn which areas of our website and other websites our users have visited.
Most browsers are pre-set in order that accept cookies automatically. You, however, may deactivate the saving of cookies or adjust your browser in such a way that it informs you before cookies are saved. Users who do not accept cookies may not be able to access specific areas of our website.
However, our website is generally open to users, whose browsers do not accept cookies.
Our websites also contain plug-ins to the social network Facebook. These plug-ins are exclusively operated by Facebook. The plug-ins are made visible on our website via the so-called “gefällt mir” button or the Facebook logo. When you visit a sub-page on our website which contains such a plug-in, your browser establishes a link with Facebooks’ servers, thereby transmitting the data contained in the plug-in to your browser, which then integrates this into the page you are currently viewing. The information about your visit to our website is therefore automatically transmitted to Facebook.
If while you are visiting the Canyon website are also simultaneously logged-in to your personal Facebook account (for example via a further browser session), Facebook is able to allocate your visit on our website to your Facebook account. Your active interaction with these plug-ins, for example by clicking on the “gefällt mir” button or by making a comment, means that this data is transmitted directly to Facebook and also stored there. If you wish to prevent such a transmission of data, you must log-out of your Facebook account before visiting the Canyon website.
Personal data you send us via our website and e-mail are secure. We undertake to protect your privacy and to treat your personal data confidentially.
If we receive personal data from you, this data is stored on safe servers. Access to the aforementioned servers is only permitted to specially authorized technical, commercial and editorial personnel. These members of staff are required to treat information which comes to their knowledge confidentially and to observe and data protection laws which are in force.
In order to avoid the loss or misuse of data stored by Canyon, we take considerable technical and organizational security precautions which are regularly updated to ensure that they meet the latest technological standards.
Please note, however, that due to the structure of the Internet it is possible that data protection regulations and the above mentioned security precautions may not be observed be other persons or institutions outside our sphere of responsibility. In particular data which is not encrypted – even if this data is transmitted by e-mail – may be read by Third Parties. We have no influence on such circumstances from a technological point of view. It is therefore ultimately the responsibility of the user to protect his personal data from misuse either by means of data encryption or any other means at the user’s disposal.
The personal data collected on Canyon’s websites is stored and processed on various Canyon servers. Your personal data will not normally be passed on to Third Parties and although we do everything within our power to protect your personal data, we may under certain circumstances be required by law or court judgement to reveal information about you to public authorities.
On our websites there are so-called hyperlinks to the websites of other providers. By clinking on these links you will be automatically redirected to the website of the other provider. You will recognize this by the change of the URL among other things.
We accept no responsibility for the treatment of your personal data on these websites by Third Parties since we have absolutely no control over them and cannot guarantee that these institutions observe data protection regulations currently in force. Please inform yourself about the Privacy Policies of the relevant providers on their respective websites.
Canyon stores your personal data only as long as this is in accordance with current law.
Upon request we will be pleased to inform you whether and which data we have stored about you. Should it become apparent that in spite of our efforts incorrect data about you is stored by us, we will amend this incorrect data without delay. Further, should you require that all your personal data is deleted, then this will also carried out upon request without delay. In the event that a deletion of your personal data is not possible on legal grounds, then the aforementioned data will be blocked. Please note, however, that following deletion of your personal data we will not be able to offer you services available on our website or only to a limited extent.
If you have any enquiries pertaining to these matters please contact:
Canyon Bicycles GmbH
Dr. Karsten Kinast LL.M. - Solicitor
Kinast & Partner Solicitors
Venloer Straße 24
Federal Republic of Germany
Status: April 2011