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Who knows your CANYON bike better than we do?
We both developed and built your bike. We know it inside out. Therefore we are able to deliver unbeatable and optimum repair work and servicing on your bike.
We believe in what we manufacture
We give a longer guarantee period than usual on our frames - and that out of pure conviction. As cyclists, we also know how annoying equipment failures can be whether they are caused by the rider or not. We therefore always attempt to offer you solutions that are both fast and cost-effective.
Do you want to send your bike in for an inspection? Does your bike require require repair after the warranty or guarantee has ended? Does your bike require replacement of worn parts or need maintenance work?
We offer a special service which allows you to replace your damaged Canyon frame with a new one at a greatly reduced price. This special service is available to customers for 3 years, starting from the date of first purchase.
Do you have a guarantee claim? Do you want to make a warranty claim on your bike or replace your frame in accordance with the conditions of the warranty?
Within a period of 30 days you can return your bike unused or exchange it for another model of your choice.