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Recommended service intervals for Fox spring elements
In order that suspension elements function perfectly over a long period of time, they require regular maintenance and adjustment.
In addition, we recommend that the suspension on your bike is serviced one year after purchase by Canyon or any other authorized cycle service center.
The following service intervals are recommended for FOX suspension elements:
Rear shock:
Adjust the bump compliance only before the first ride
Adjust the compression and rebound only once before the first ride.
Clean the shock housing before every ride.
Service the air chambers after every 8 hours of use when riding in wet or muddy conditions.
Service the air chambers when riding in dry conditions and dust every 40 hours.
Check and clean bushings and reducers after 40 hours of use.
Oil change (carried out either by FOX or another authorized service center or our workshop) after 200 hours of use.
Complete overhaul carried out either by FOX or another authorized service center or our workshop one year after the date of purchase.
Forks with 32mm stanchions:
Bump compliance: Check once before the very first ride
Clean and dry fork after every ride
Adjust rebound and compression (only on suspensions with compression/rebound adjustment): only once before the first ride.
Check your dust wipers and clean if required after every 15 hours of use
Check the drop-outs after every 100 hours of use
Check all bushes after every 50 hours of use
Oil change carried out by Fox, an approved Service-Center or our workshop after every 50 hours of use
FLOAT-Fluid in the air chamber (FLOAT & F SERIES) after every 50 hours of use
Complete overhaul (carried out by Fox, an approved Service-Center or our workshop). Within 1 year after purchase
Forks with 36mm stanchions:
Adjust bump compliance once before the first ride
Clean the outside of the fork and dry it off before and after every ride when necessary
Adjust rebound and compression (only on suspensions with compression/rebound adjustment): Before the first ride and then when necessary
Check your dust wipers and clean if required after every 15 hours of use
Check all bushes after every 50 hours of use
Oil change carried out by Fox, an approved Service-Center or our workshop after every 50 hours of use
FLOAT-Fluid in the air chamber (FLOAT & F SERIES) after every 50 hours of use
Complete overhaul carried out by Fox, an approved Service-Center or our workshop Within 1 year after purchase
Forks with 40mm stanchions:
Adjust bump compliance once before the first ride
Clean the outside of the fork and dry it off before and after every ride when necessary
Adjust rebound and compression (only on suspensions with compression/rebound adjustment): Before the first ride and then when necessary.
Our Fox forks have no Kashima coating since we do not fit any aftermarket products.
Check your dust wipers and clean if required after every 15 hours of use
Check all bushes after every 50 hours of use
Oil change every 50 hours
The statutory warranty on suspension parts is 24 months effective from the date of purchase. Parts not included in this warranty include seals and lubricants (oils). After a period of 90 days from the date of purchase these are regarded as wear and tear parts and any exchange or replacement is subject to a charge. The parts which are regarded as wear and tear parts can be taken from the manufacturer’s manual.
Damage resulting from a lack of correct maintenance is not covered by the statutory warranty. This includes damage to friction surfaces resulting from a lack of adequate lubrication or excessive dirt. The manufacturer and we therefore recommend that an inspection and overhaul is carried out once a year. If the parts are subjected to considerable and frequent forces, then maintenance should be carried out on an even more regular basis.
Statutory warranty on suspension components is 24 months from the date of purchase. Seals and lubricants (oil) are excluded from this, as they are regarded as wear and tear parts after 90 days and their replacement is therefore charged. Refer to the manufacturer's information (Operating Manual) for information on what components are regarded as wear and tear parts.
Consequential damage that can be traced back to inadequate maintenance is also exempt from the statutory warranty. This could include damaged bearing surfaces due to a lack of lubrication or heavy build-up of dirt. For this reason, we along with the manufacturers recommend an annual service, more often if your bike is heavily used.
Canyon consistently strives to ensure the quality and accuracy of the information contained in this Technical Support Center. Any repairs or adjustments which you carry out on your bike are entirely at your own risk. If you are in any doubt about what to do, you should send your bike to Canyon or take it to another qualified repair specialist. Canyon gives no guarantee or accepts no liability for the any of the information contained in this Technical Support Center.
