The suspension elements require a certain period of running in. It can occur that forks compress and rebound erratically over the first 150 to 200km of use. This is mainly due to the very tight fitting of the dirt seal. These seals force dirt off the dip tubes during the compression phase. Bild 1
If the fork continues to rebound erratically after 200km, please contact our Service Center +49 (0) 261 40 4000 or via e-mail at firstname.lastname@example.org
Canyon consistently strives to ensure the quality and accuracy of the information contained in this Technical Support Center. Any repairs or adjustments which you carry out on your bike are entirely at your own risk. If you are in any doubt about what to do, you should send your bike to Canyon or take it to another qualified repair specialist. Canyon gives no guarantee or accepts no liability for the any of the information contained in this Technical Support Center.