Dear Canyon customer in North America & Australia / New Zealand:

Thank you for your interest in Canyon Bicycles. You may have recently noticed that Canyon has suspended our sales to North America & Australia / New Zealand. Currently we are re-evaluating our customer service and support in these markets. As you know, Canyon uses a direct sales model where we don't just deliver your bike; we develop it and build it as well so we can provide your new Canyon with unbeatable performance & proce. We also strive to provide excellent customer service and after sales support in each market.

Currently we are re-evaluating our approach to Canyon sales, customer service and after sales support in the North America & Australia / New Zealand so we have placed sales to North America & Australia / New Zealand on hiatus until such time as we can provide the kind of service and support our Canyon customer in North America & Australia / New Zealand deserves. We hope to make an announcement later in 2010 as to further availability of Canyon Bicycles in North America & Australia / New Zealand.

Thanks in advance for your understanding
The Canyon Team

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