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08-05-2018, CANYON

Important safety advice from Continental regarding Conti CDS 8mm belts affecting Canyon Urban AND Commuter Bikes

We have received an important safety advice from Continental, one of our belt drive manufacturers, which concerns all 8 mm Conti CDS belts. A number of bikes from our 2016 and 2017 Commuter and Urban models are equipped with this component. We have already been in contact with all our affected customers.

We have received an important safety advice from Continental, one of our belt drive manufacturers, which concerns all 8 mm Conti CDS belts. A number of bikes from our 2016 and 2017 Commuter and Urban models are equipped with this component. We have already been in contact with all our affected customers.

Continental, has informed us that in isolated cases customers have reported their belts have snapped while riding. This affects all Continental 8 mm CDS belts - see photos. The event of the belt snapping while riding could result in a serious crash.

We have already directly informed all our customers who are affected. Following Continental's recommendation, we request that the affected bikes are no longer ridden with immediate effect.


How we will proceed:

We are in a constant dialogue with our partners at Continental and are working hard on providing our riders with a safe solution as quickly as possible. We will come forward with an update as soon as we have more information. We apologise for the inconvenience caused to all our customers who are affected by this announcement.