Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in AU$ Year 1 - Year 3 Dude CF 1450 AU$ Exceed SL 1370 AU$ Exceed SLX 1940 AU$ Exceed CFR 2420 AU$ Grand Canyon AL 260 AU$ Grand Canyon SL 450 AU$ Grand Canyon AL SLX 480 AU$ Grand Canyon AL SLX WMN 610 AU$ Grand Canyon:ON 1130 AU$ Lux World Cup CF 2420 AU$ Lux World Cup CFR 3870 AU$ Lux CF 2420 AU$ Lux CF SLX 2740 AU$ Lux Trail CF 2420 AU$ Lux Trail CFR 3550 AU$ Neuron AL (all models) 1050 AU$ Neuron CF SL 1940 AU$ Neuron CF SLX 1940 AU$ Neuron:ON 1940 AU$ Neuron:ON CF 4030 AU$ Sender AL 1940 AU$ Sender CF 2740 AU$ Sender CFR 2900 AU$ Spectral AL/ 125 AL 1770 AU$ Spectral CF/ 125 CF/ CF KIS 2900 AU$ Spectral CFR 3550 AU$ Spectral:ON CF 2900 AU$ Spectral:ON CFR 4360 AU$ Spectral Young Hero 1610 AU$ Stoic 480 AU$ Stitched CFR 1940 AU$ Fork for Stitched CFR 480 AU$ Stitched 360 480 AU$ Stitched 720 1610 AU$ Strive AL 1450 AU$ Strive CF 2100 AU$ Strive CFR 2740 AU$ Strive:ON 3390 AU$ Torque AL 1450 AU$ Torque CF 2100 AU$ Torque:ON 1940 AU$ Torque:ON CF 3550 AU$
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Road and gravel bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 480 AU$ Fork for Aeroad CF SLX Disc/ CFR Disc 560 AU$ Fork for Endurace AL/ AL Disc 260 AU$ Fork for Endurace CF/ CF SL/ CF SL Disc 320 AU$ Fork for Endurace CF SLX/ CF SLX Disc 390 AU$ Fork for Endurace CFR 480 AU$ Fork for Endurace:ON 480 AU$ Fork for Ultimate CF SL/ CF SL Disc 480 AU$ Fork for Ultimate CF SLX/ CF SLX Disc 480 AU$ Fork for Ultimate CFR 650 AU$ Fork for Grail AL/ CF SL/ CF SLX 320 AU$ Fork for Grail (Gen 2) CF SL/ CF SLX 400 AU$ Fork for Grail CFR (Gen 2) 480 AU$ Fork for Grail:ON 400 AU$ Fork for Grizl AL/ CF SL/ CF SLX 320 AU$ Fork for Inflite AL SLX/ CF SL/ CF SLX 390 AU$ Fork for Inflite CFR 560 AU$ Fork for Speedmax CF Disc 480 AU$ Fork for Speedmax CF SLX/ CFR Disc 650 AU$ Aeroad CFR 2580 AU$ Aeroad CF SLX/ CF SLX Disc 2100 AU$ Aeroad CF SL/ CF SL Disc 1450 AU$ Endurace CFR 2420 AU$ Endurace CF SLX Disc 1940 AU$ Endurace CF SL Disc 1450 AU$ Endurace CF 1210 AU$ Endurace AL/ AL Disc 400 AU$ Endurace:ON 810 AU$ Grail CF SLX 1940 AU$ Grail CF SL 1450 AU$ Grail AL 350 AU$ Grail CFR (Gen 2) 2260 AU$ Grail CF SLX (Gen 2) 1770 AU$ Grail CF SL (Gen 2) 1770 AU$ Grail:ON 2260 AU$ Cockpit for Grail CF SL/ SLX 480 AU$ Grizl CF SLX 1940 AU$ Grizl CF SL 1450 AU$ Grizl AL 480 AU$ Grizl:ON 2260 AU$ Inflite CFR 2900 AU$ Inflite CF SLX 1940 AU$ Inflite CF SL 1450 AU$ Inflite AL 480 AU$ Speedmax CF Disc 1940 AU$ Speedmax CF SLX 2900 AU$ Speedmax CFR Disc 3550 AU$ Speedmax CFR TT Disc 3230 AU$ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1610 AU$ Ultimate CF SLX/ CF SLX Disc 2100 AU$ Ultimate CF EVO 2900 AU$ Ultimate CFR 3550 AU$
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Fitness bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Roadlite AL 230 AU$ Fork for Roadlite SL/ CF 260 AU$ Fork for Roadlite:ON 240 AU$ Fork for Pathlite:ON SL 400 AU$ Roadlite AL 320 AU$ Roadlite SL 450 AU$ Roadlite CF 1050 AU$ Roadlite:ON 810 AU$ Pathlite 270 AU$ Pathlite SL 400 AU$ Pathlite:ON 970 AU$ Pathlite:ON SL 970 AU$ Pathlite:ON SUV 1210 AU$
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Urban bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Commuter Sport 5.0 150 AU$ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 230 AU$ Fork for Commuter (Sport) 7.0/8.0 320 AU$ Fork for Commuter:ON 320 AU$ Commuter 3.0/4.0 260 AU$ Commuter (Sport) 5.0/6.0 450 AU$ Commuter (Sport) 7.0/8.0 840 AU$ Commuter:ON 810 AU$ Fork for Precede:ON 400 AU$ Precede:ON CF 2100 AU$ Precede:ON AL/ AL ST 1050 AU$
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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