Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 290 $ Grand Canyon AL SLX WMN 370 $ Grand Canyon:ON 680 $ Lux World Cup CF 1470 $ Lux World Cup CFR 2350 $ Lux CF 1470 $ Lux CF SLX 1660 $ Lux Trail CF 1470 $ Lux Trail CFR 2150 $ Neuron AL (all models) 640 $ Neuron CF SL 1170 $ Neuron CF SLX 1170 $ Neuron:ON 1170 $ Neuron:ON CF 2450 $ Sender AL 1170 $ Sender CF 1660 $ Sender CFR 1760 $ Spectral AL/ 125 AL 1080 $ Spectral CF/ 125 CF/ CF KIS 1760 $ Spectral CFR 2150 $ Spectral:ON CF 1760 $ Spectral:ON CFR 2640 $ Spectral Young Hero 980 $ Stoic 290 $ Stitched CFR 1170 $ Fork for Stitched CFR 290 $ Stitched 360 290 $ Stitched 720 980 $ Strive AL 880 $ Strive CF 1270 $ Strive CFR 1660 $ Strive:ON 2050 $ Torque AL 880 $ Torque CF 1270 $ Torque:ON 1170 $ Torque:ON CF 2150 $
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Road and gravel bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 290 $ Fork for Aeroad CF SLX Disc/ CFR Disc 340 $ Fork for Endurace AL/ AL Disc 160 $ Fork for Endurace CF/ CF SL/ CF SL Disc 200 $ Fork for Endurace CF SLX/ CF SLX Disc 230 $ Fork for Endurace CFR 290 $ Fork for Endurace:ON 290 $ Fork for Ultimate CF SL/ CF SL Disc 290 $ Fork for Ultimate CF SLX/ CF SLX Disc 290 $ Fork for Ultimate CFR 390 $ Fork for Grail AL/ CF SL/ CF SLX 200 $ Fork for Grail (Gen 2) CF SL/ CF SLX 240 $ Fork for Grail CFR (Gen 2) 290 $ Fork for Grail:ON 240 $ Fork for Grizl AL/ CF SL/ CF SLX 200 $ Fork for Inflite AL SLX/ CF SL/ CF SLX 230 $ Fork for Inflite CFR 340 $ Fork for Speedmax CF Disc 290 $ Fork for Speedmax CF SLX/ CFR Disc 390 $ Aeroad CFR 1560 $ Aeroad CF SLX/ CF SLX Disc 1270 $ Aeroad CF SL/ CF SL Disc 880 $ Endurace CFR 1470 $ Endurace CF SLX Disc 9400 DKK Endurace CF SL Disc 7100 DKK Endurace CF 5900 DKK Endurace AL/ AL Disc 2000 DKK Endurace:ON 3900 DKK Grail CF SLX 9400 DKK Grail CF SL 7100 DKK Grail AL 1700 DKK Grail CFR (Gen 2) 11000 DKK Grail CF SLX (Gen 2) 1080 $ Grail CF SL (Gen 2) 1080 $ Grail:ON 11000 DKK Cockpit for Grail CF SL/ SLX 2400 DKK Grizl CF SLX 9400 DKK Grizl CF SL 7100 DKK Grizl AL 2400 DKK Grizl:ON 11000 DKK Inflite CFR 14100 DKK Inflite CF SLX 9400 DKK Inflite CF SL 7100 DKK Inflite AL 2400 DKK Speedmax CF Disc 9400 DKK Speedmax CF SLX 14100 DKK Speedmax CFR Disc 2150 $ Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 7900 DKK Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 14100 DKK Ultimate CFR 2150 $
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Fitness bikes*
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Replacement Price in DKK Year 1 - Year 3 Fork for Roadlite AL 1100 DKK Fork for Roadlite SL/ CF 1300 DKK Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 2000 DKK Roadlite AL 1600 DKK Roadlite SL 2200 DKK Roadlite CF 5100 DKK Roadlite:ON 3900 DKK Pathlite 1300 DKK Pathlite SL 2000 DKK Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 5900 DKK
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Urban bikes*
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Replacement Price in DKK Year 1 - Year 3 Fork for Commuter Sport 5.0 700 DKK Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 1100 DKK Fork for Commuter (Sport) 7.0/8.0 1600 DKK Fork for Commuter:ON 1600 DKK Commuter 3.0/4.0 1300 DKK Commuter (Sport) 5.0/6.0 2200 DKK Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 3900 DKK Fork for Precede:ON 2000 DKK Precede:ON CF 1270 $ Precede:ON AL/ AL ST 5100 DKK
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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