Contact us

Looking for the fastest way to have all your questions answered?

Our service workshop in Koblenz is open by appointment only.

Live Chat

Talk to us

+49 (0)261 9490 3000

Mon-Fri 8am - 7pm (CET)

Contact Form

See below

Canyon Bicycles GmbH
Karl-Tesche-Straße 12
56073 Koblenz
Germany

Canyon Store Munich
Gisela-Stein-Strasse 7
81671 Munich
Germany

An error occurred while verifying your identity. Please disable any ad or script blockers, reload the page and retry.

An unexpected error occurred. Please try again.

Topic

What would you like to do?

Learn about warranty and guarantee

Start a warranty or guarantee claim

Support response times are currently longer than normal. We’ll get back to you within 14 days.

Attach images or files

You can help us to better understand your issue by attaching up to 6 images/files. Please note that files should not exceed 10 MB and must be one of the following types: gif, png, jpg, jpeg, tiff.

An unexpected error occurred while updating your files, but your support case will still be created.

The type of your file is not supported.

The size of your file is too large.

For more information about our contact form visit our .

Scan me with your phone

Explore upcoming events at Canyon Store Munich in the Canyon App

Content is loading

Your email doesn't look right. Do you want to check it?

Is this email correct?

The phone number you entered appears to be invalid:

Attach images or files

About Us

Explore

Buying Tools

Customer Service

Bike Worlds