Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 750 CHF Exceed SLX 1060 CHF Exceed CFR 1320 CHF Grand Canyon AL 160 $ Grand Canyon SL 250 CHF Grand Canyon AL SLX 260 CHF Grand Canyon AL SLX WMN 330 CHF Grand Canyon:ON 620 CHF Lux World Cup CF 1320 CHF Lux World Cup CFR 2110 CHF Lux CF 1320 CHF Lux CF SLX 1500 CHF Lux Trail CF 1320 CHF Lux Trail CFR 1930 CHF Neuron AL (all models) 640 $ Neuron CF SL 1060 CHF Neuron CF SLX 1060 CHF Neuron:ON 1060 CHF Neuron:ON CF 2450 $ Sender AL 1060 CHF Sender CF 1500 CHF Sender CFR 1760 $ Spectral AL/ 125 AL 970 CHF Spectral CF/ 125 CF/ CF KIS 1760 $ Spectral CFR 1930 CHF Spectral:ON CF 1760 $ Spectral:ON CFR 2640 $ Spectral Young Hero 980 $ Stoic 260 CHF Stitched CFR 1060 CHF Fork for Stitched CFR 260 CHF Stitched 360 260 CHF Stitched 720 980 $ Strive AL 790 CHF Strive CF 1140 CHF Strive CFR 1500 CHF Strive:ON 1850 CHF Torque AL 790 CHF Torque CF 1140 CHF Torque:ON 1060 CHF Torque:ON CF 1930 CHF
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Road and gravel bikes*
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Replacement Price in CHF Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 260 CHF Fork for Aeroad CF SLX Disc/ CFR Disc 340 $ Fork for Endurace AL/ AL Disc 160 $ Fork for Endurace CF/ CF SL/ CF SL Disc 200 $ Fork for Endurace CF SLX/ CF SLX Disc 210 CHF Fork for Endurace CFR 260 CHF Fork for Endurace:ON 260 CHF Fork for Ultimate CF SL/ CF SL Disc 260 CHF Fork for Ultimate CF SLX/ CF SLX Disc 260 CHF Fork for Ultimate CFR 350 CHF Fork for Grail AL/ CF SL/ CF SLX 200 $ Fork for Grail (Gen 2) CF SL/ CF SLX 220 CHF Fork for Grail CFR (Gen 2) 260 CHF Fork for Grail:ON 220 CHF Fork for Grizl AL/ CF SL/ CF SLX 200 $ Fork for Inflite AL SLX/ CF SL/ CF SLX 210 CHF Fork for Inflite CFR 340 $ Fork for Speedmax CF Disc 260 CHF Fork for Speedmax CF SLX/ CFR Disc 350 CHF Aeroad CFR 1560 $ Aeroad CF SLX/ CF SLX Disc 1140 CHF Aeroad CF SL/ CF SL Disc 790 CHF Endurace CFR 1320 CHF Endurace CF SLX Disc 1060 CHF Endurace CF SL Disc 790 CHF Endurace CF 660 CHF Endurace AL/ AL Disc 220 CHF Endurace:ON 440 CHF Grail CF SLX 1940 AU$ Grail CF SL 1450 AU$ Grail AL 350 AU$ Grail CFR (Gen 2) 2260 AU$ Grail CF SLX (Gen 2) 1770 AU$ Grail CF SL (Gen 2) 1770 AU$ Grail:ON 2260 AU$ Cockpit for Grail CF SL/ SLX 480 AU$ Grizl CF SLX 1940 AU$ Grizl CF SL 1450 AU$ Grizl AL 480 AU$ Grizl:ON 2260 AU$ Inflite CFR 1760 $ Inflite CF SLX 1940 AU$ Inflite CF SL 1450 AU$ Inflite AL 480 AU$ Speedmax CF Disc 1940 AU$ Speedmax CF SLX 1760 $ Speedmax CFR Disc 3550 AU$ Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 980 $ Ultimate CF SLX/ CF SLX Disc 2100 AU$ Ultimate CF EVO 1760 $ Ultimate CFR 3550 AU$
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Fitness bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Roadlite AL 230 AU$ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 400 AU$ Roadlite AL 200 $ Roadlite SL 450 AU$ Roadlite CF 640 $ Roadlite:ON 810 AU$ Pathlite 270 AU$ Pathlite SL 400 AU$ Pathlite:ON 970 AU$ Pathlite:ON SL 970 AU$ Pathlite:ON SUV 1210 AU$
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Urban bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Commuter Sport 5.0 150 AU$ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 230 AU$ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 450 AU$ Commuter (Sport) 7.0/8.0 840 AU$ Commuter:ON 810 AU$ Fork for Precede:ON 400 AU$ Precede:ON CF 2100 AU$ Precede:ON AL/ AL ST 640 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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