In the event of an accident or severe crash, the high forces exerted on the frame can lead to structural failure during subsequent use. With our Crash Replacement Programme we offer you the opportunity to replace your damaged Canyon frame at a greatly reduced cost. This offer is valid up to three years after the date of purchase. You will receive a comparable frame without components such as seat post, front derailleur, shock or stem at the prices indicated in the table below.

If requested, we will fit your new frame with components in our service department. This service is subject to a charge. We will be pleased to make you an offer for this service and will get in touch with you if required. Your bike will be returned to you as soon as your order has been cleared and processed.

To use the Crash Replacement service please visit our Crash Replacement contact form. You will need to explain briefly and precisely how the damage was caused. We need this information so we have an idea of what we should be looking for during the examination of your bike frame and its components. Our service department will then discuss with you how we should proceed.

The CR service is limited to the original owner and to damages that compromise the functionality of the bike. We reserve the right to suspend this service if we detect that the damage has been caused wilfully or it is of a merely optical nature. We also wish to expressly point out that it is not possible to change to a different model and that the CR programme can only be used once within 3 years of the date of purchase.

Crash Replacement MTB*

Replacement Price in DKK Year 1 Year 2 Year 3
Dude CF 6899 9599 10999
Grand Canyon AL 2499 3399 3899
Grand Canyon AL SLX 3299 4499 5199
Grand Canyon CF 4499 6199 7099
Grand Canyon CF SL 5699 7899 8999
Grand Canyon CF SLX 6899 9599 10999
Exceed SLX 5999 8399 9599
Lux CF 7899 11099 12699
Neuron AL 4899 6799 7799
Neuron AL 29 5299 7399 8399
Spectral AL 6399 8999 10299
Spectral AL 29 6399 8999 10299
Spectral CF 10799 15199 17299
Stitched 1599 2299 2599
Strive AL <MY15 6899 9599 10999
Strive AL MY15 7999 11199 12799
Strive CF 11999 16799 19199
Torque DHX 6899 9599 10999
Torque EX 6499 8999 10299
Sender CF 10899 15199 17399

Crash Replacement Road*

Replacement Price in DKK Year 1 Year 2 Year 3
Aeroad CF 6899 9599 10999
Aeroad CF SLX 10799 15199 17299
Endurace AL 2399 3399 3899
Endurace CF 4899 6799 7799
Endurace CF SLX 10499 14699 16699
Inflite AL 3299 4499 5199
Roadlite AL 2299 3099 3599
Ultimate AL SLX 3199 4499 5199
Ultimate CF SL 4799 6799 7699
Ultimate CF SLX 9999 13999 15999
Speedmax AL 3699 5099 5799
Speedmax CF SLX 16099 22499 25699
V-Drome 3699 5099 5799

Crash Replacement Fitness*

Replacement Price in DKK Year 1 Year 2 Year 3
Roadlite AL Disc 2499 3399 3899

Crash Replacement Urban*

Replacement Price in DKK Year 1 Year 2 Year 3
Urban Design Derailleur Gear 2499 3399 3899
Urban Design Hub Gear 3299 4499 5199
Urban Performance Derailleur Gear 1699 2299 2599

Crash replacement forks*

Replacement Price in DKK Year 1 Year 2 Year 3
Aeroad CF 1699 2299 2599
Aeroad CF SLX Aeroblade 2099 2899 3299
Inflite AL 1699 2299 2599
One One Eight SL 799 1199 1299
One One Four SL 1299 1699 1999
One One Four SLX 1699 2299 2599
Rude CF (Dude CF) 1499 1999 2299
Speedmax AL 1299 1699 1999
Speedmax CF 1699 2299 2599
Urban F24 1299 1699 1999
Urban F31 1099 1499 1699
Urban F34 999 1299 1499

CRASH REPLACEMENT CANYON COMPONENTS*

% Saving Year 1 Year 2 Year 3
Seat post -50% -30% -20%
Stem -50% -30% -20%
Handlebar -50% -30% -20%

* In order to fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the defunct parts being replaced. Crash Replacement cannot be combined with other discount offers.