Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 790 CHF Exceed SL 850 € Exceed SLX 1060 CHF Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 300 € Grand Canyon AL SLX WMN 380 € Grand Canyon:ON 680 $ Lux World Cup CF 1470 $ Lux World Cup CFR 2350 $ Lux CF 1470 $ Lux CF SLX 1660 $ Lux Trail CF 1470 $ Lux Trail CFR 1930 CHF Neuron AL (all models) 640 $ Neuron CF SL 1060 CHF Neuron CF SLX 1060 CHF Neuron:ON 1060 CHF Neuron:ON CF 2450 $ Sender AL 1060 CHF Sender CF 1660 $ Sender CFR 1580 CHF Spectral AL/ 125 AL 970 CHF Spectral CF/ 125 CF/ CF KIS 1580 CHF Spectral CFR 1930 CHF Spectral:ON CF 1580 CHF Spectral:ON CFR 2640 $ Spectral Young Hero 880 CHF Stoic 300 € Stitched CFR 1060 CHF Fork for Stitched CFR 300 € Stitched 360 300 € Stitched 720 880 CHF Strive AL 790 CHF Strive CF 1270 $ Strive CFR 1660 $ Strive:ON 2050 $ Torque AL 790 CHF Torque CF 1270 $ Torque:ON 1060 CHF Torque:ON CF 1930 CHF
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Road and gravel bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 300 € Fork for Aeroad CF SLX Disc/ CFR Disc 340 $ Fork for Endurace AL/ AL Disc 160 $ Fork for Endurace CF/ CF SL/ CF SL Disc 200 $ Fork for Endurace CF SLX/ CF SLX Disc 230 $ Fork for Endurace CFR 300 € Fork for Endurace:ON 300 € Fork for Ultimate CF SL/ CF SL Disc 300 € Fork for Ultimate CF SLX/ CF SLX Disc 300 € Fork for Ultimate CFR 390 $ Fork for Grail AL/ CF SL/ CF SLX 200 $ Fork for Grail (Gen 2) CF SL/ CF SLX 240 $ Fork for Grail CFR (Gen 2) 300 € Fork for Grail:ON 240 $ Fork for Grizl AL/ CF SL/ CF SLX 200 $ Fork for Inflite AL SLX/ CF SL/ CF SLX 230 $ Fork for Inflite CFR 340 $ Fork for Speedmax CF Disc 300 € Fork for Speedmax CF SLX/ CFR Disc 390 $ Aeroad CFR 1560 $ Aeroad CF SLX/ CF SLX Disc 1270 $ Aeroad CF SL/ CF SL Disc 790 CHF Endurace CFR 1470 $ Endurace CF SLX Disc 1060 CHF Endurace CF SL Disc 790 CHF Endurace CF 730 $ Endurace AL/ AL Disc 240 $ Endurace:ON 490 $ Grail CF SLX 1060 CHF Grail CF SL 790 CHF Grail AL 220 $ Grail CFR (Gen 2) 1230 CHF Grail CF SLX (Gen 2) 970 CHF Grail CF SL (Gen 2) 970 CHF Grail:ON 1230 CHF Cockpit for Grail CF SL/ SLX 300 € Grizl CF SLX 1060 CHF Grizl CF SL 790 CHF Grizl AL 300 € Grizl:ON 1230 CHF Inflite CFR 1580 CHF Inflite CF SLX 1060 CHF Inflite CF SL 790 CHF Inflite AL 300 € Speedmax CF Disc 1060 CHF Speedmax CF SLX 1580 CHF Speedmax CFR Disc 1930 CHF Speedmax CFR TT Disc 1760 CHF Speedmax Track On Request Ultimate CF SL/ CF SL Disc 880 CHF Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 1580 CHF Ultimate CFR 1930 CHF
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 130 CHF Fork for Pathlite:ON SL 240 $ Roadlite AL 200 $ Roadlite SL 270 $ Roadlite CF 640 $ Roadlite:ON 490 $ Pathlite 150 CHF Pathlite SL 240 $ Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 270 $ Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1270 $ Precede:ON AL/ AL ST 640 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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