Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in € Year 1 - Year 3 Dude CF 900 € Exceed SL 10300 SEK Exceed SLX 14500 SEK Exceed CFR 18100 SEK Grand Canyon AL 1900 SEK Grand Canyon SL 3400 SEK Grand Canyon AL SLX 3600 SEK Grand Canyon AL SLX WMN 4600 SEK Grand Canyon:ON 8400 SEK Lux World Cup CF 18100 SEK Lux World Cup CFR 29000 SEK Lux CF 18100 SEK Lux CF SLX 20500 SEK Lux Trail CF 18100 SEK Lux Trail CFR 26500 SEK Neuron AL (all models) 7800 SEK Neuron CF SL 14500 SEK Neuron CF SLX 14500 SEK Neuron:ON 14500 SEK Neuron:ON CF 30200 SEK Sender AL 14500 SEK Sender CF 20500 SEK Sender CFR 21700 SEK Spectral AL/ 125 AL 13300 SEK Spectral CF/ 125 CF/ CF KIS 21700 SEK Spectral CFR 2200 € Spectral:ON CF 21700 SEK Spectral:ON CFR 32600 SEK Spectral Young Hero 12100 SEK Stoic 3600 SEK Stitched CFR 14500 SEK Fork for Stitched CFR 3600 SEK Stitched 360 3600 SEK Stitched 720 12100 SEK Strive AL 10900 SEK Strive CF 15700 SEK Strive CFR 20500 SEK Strive:ON 25300 SEK Torque AL 10900 SEK Torque CF 15700 SEK Torque:ON 14500 SEK Torque:ON CF 2200 €
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Road and gravel bikes*
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Replacement Price in SEK Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 3600 SEK Fork for Aeroad CF SLX Disc/ CFR Disc 4200 SEK Fork for Endurace AL/ AL Disc 1900 SEK Fork for Endurace CF/ CF SL/ CF SL Disc 2400 SEK Fork for Endurace CF SLX/ CF SLX Disc 2900 SEK Fork for Endurace CFR 3600 SEK Fork for Endurace:ON 3600 SEK Fork for Ultimate CF SL/ CF SL Disc 3600 SEK Fork for Ultimate CF SLX/ CF SLX Disc 3600 SEK Fork for Ultimate CFR 4800 SEK Fork for Grail AL/ CF SL/ CF SLX 2400 SEK Fork for Grail (Gen 2) CF SL/ CF SLX 3000 SEK Fork for Grail CFR (Gen 2) 3600 SEK Fork for Grail:ON 3000 SEK Fork for Grizl AL/ CF SL/ CF SLX 2400 SEK Fork for Inflite AL SLX/ CF SL/ CF SLX 2900 SEK Fork for Inflite CFR 350 € Fork for Speedmax CF Disc 3600 SEK Fork for Speedmax CF SLX/ CFR Disc 4800 SEK Aeroad CFR 19300 SEK Aeroad CF SLX/ CF SLX Disc 15700 SEK Aeroad CF SL/ CF SL Disc 10900 SEK Endurace CFR 18100 SEK Endurace CF SLX Disc 14500 SEK Endurace CF SL Disc 10900 SEK Endurace CF 730 $ Endurace AL/ AL Disc 240 $ Endurace:ON 490 $ Grail CF SLX 1170 $ Grail CF SL 880 $ Grail AL 220 $ Grail CFR (Gen 2) 1370 $ Grail CF SLX (Gen 2) 1080 $ Grail CF SL (Gen 2) 1080 $ Grail:ON 1370 $ Cockpit for Grail CF SL/ SLX 290 $ Grizl CF SLX 1170 $ Grizl CF SL 880 $ Grizl AL 290 $ Grizl:ON 1370 $ Inflite CFR 1760 $ Inflite CF SLX 1170 $ Inflite CF SL 880 $ Inflite AL 290 $ Speedmax CF Disc 1170 $ Speedmax CF SLX 1760 $ Speedmax CFR Disc 2200 € Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 980 $ Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 1760 $ Ultimate CFR 2200 €
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 240 $ Roadlite AL 200 $ Roadlite SL 280 € Roadlite CF 640 $ Roadlite:ON 490 $ Pathlite 170 $ Pathlite SL 240 $ Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 280 € Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1270 $ Precede:ON AL/ AL ST 640 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.