Make order changes

We all have to change our plans once in a while, so we've made changing your order as simple as possible.

What order changes can you make?

As long as the status is not ‘In picking’ you can make the following changes:

  • Cancel all items or single items.
  • Change your billing or delivery address.
  • Change your payment method to prepayment or credit card.

We can also change your payment method to leasing or flexible finance. For this, and any changes not listed here, please message us.

Start here:

Don't want to enter your email address and order number into the form every time? Register an account with Canyon and you'll also get an overview of all your previous orders. Register now

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