Why does the XS E-Bike come with 650b wheels?

The frame geometry doesn't allow a 29" wheel for frame size XS. A 650b (27.5") wheel gives you a better fit and riding experience.

How often should I service my E-Bike?

Due to the higher weight of the frame and the force applied by the engine, some parts are subject to wear and may have to be replaced a little earlier than a traditional bike. We recommend you service your E-Bike every 6 months.

There´s an error message on my e-bike, what do I do?

You can find all software updates, and error message explanations here: https://www.shimano-steps.com/e-bikes/europe/en/service#faq .

Will the E-Bikeguard fit in my car?

A packed E-Bike and the protective bikeguard box measures 159,5 x 39,5 x 88,5 cm.

How far can I ride an E-Bike on a full charge?

It’s impossible to give a definitive answer to this question since the range (on any e-bike) depends on several factors including the temperature outside, your weight, your cadence, how you use the power modes, how much you are climbing, etc. In our own testing, we’ve found the maximum possible range for our SHIMANO STEPS E8000-equipped bikes to be 100 kilometers in “Eco” mode.

When will I know I need a new battery?

A SHIMANO STEPS E8000 is expected to last 1000 charging cycles. However, how you ride and store your E-Bike will impact the battery lifespan. You might need a new battery if you find your battery no longer reaches it's usual capacity after charging.

Electric Mountain Bikes

Canyon // E-Bikes // E-Mountain

Newcomer, explorer or big hitter? Find your next E-Mountain bike here.

All-new Grand Canyon:ON

Relaxed adventuring with a fully integrated 504 W/h battery to take you even further.

Discover the Grand Canyon:ON

Best for Trail / Cross-country

Your everyday adventure

Grand Canyon:ON

Roll smooth on 29” wheels (27.5” wheels for size XS - S).

Canyon details designed for everyday adventure.

Top Speed
25 km/h
Front Travel
120 mm

Discover the Grand Canyon:ON

Grand Canyon:ON WMN

Roll smooth on 29” wheels (27.5” wheels for size XS - S).

Canyon details designed for everyday adventure. WMN specific finishing kit in sizes XS - M.

Top Speed
25 km/h
Front Travel
100 mm - 120 mm

Discover the Grand Canyon:ON WMN

1 / 1 Grand Canyon:ON WMN AL 8.0 34.999,00 NOK

The new Neuron:ON

A stiffer, more responsive aluminium frame. Integrated battery and E-mountain bike specific design.

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Full suspension // E-mountain bikes

Power your adventure

Neuron:ON

Stiffer, more precise with no gain in frame weight.

Up to 130 mm front travel and a powerful, integrated 504 Wh battery.

Wheel size
XS - S 27.5"
M - L 29"

Discover the Neuron:ON

Neuron:ON WMN

Stiffer, more precise with no gain in frame weight.

Up to 130 mm front travel and a powerful, integrated 504 Wh battery.

Wheel size
XS - S 27.5"
M 29"

Discover the Neuron:ON WMN

1 / 1 Neuron:ON WMN 7.0 43.199,00 NOK

Spectral:ON

Hit the trails again and again with reliable 25kmph output and a powerful 504w/h battery.

Discover the Spectral:ON

Full suspension // E-mountain bikes

Power your fun

Spectral:ON

A sleek carbon front triangle.

Hybrid 29" and 27.5" wheels for traction and speed. A powerful, invisible 504 W/h battery.

E-mountain bike design exclusive to Canyon:ON

Frame weight
3.8 kg
Battery weight
2.9 kg

Discover the Spectral:ON

Spectral:ON WMN

A sleek carbon front triangle.

Hybrid 29" and 27.5" wheels for traction and speed. A powerful, invisible 504 W/h battery.

Women specific touch points.

Frame weight
3.8 kg
Battery weight
2.9 kg

Discover the Spectral:ON WMN

1 / 1 Spectral:ON WMN CF 7.0 53.699,00 NOK 48.999,00 NOK

Expert E-Bike Servicing

: Canyon Service
Full inspect and service package inc. a complete system diagnostics check and firmware update.

Learn More

FAQ FAQ

Why does the XS E-Bike come with 650b wheels?
- The frame geometry doesn't allow a 29" wheel for frame size XS. A 650b (27.5") wheel gives you a better fit and riding experience.
How often should I service my E-Bike?
- Due to the higher weight of the frame and the force applied by the engine, some parts are subject to wear and may have to be replaced a little earlier than a traditional bike. We recommend you service your E-Bike every 6 months.
There´s an error message on my e-bike, what do I do?
- You can find all software updates, and error message explanations here: https://www.shimano-steps.com/e-bikes/europe/en/service#faq.
Will the E-Bikeguard fit in my car?
- A packed E-Bike and the protective bikeguard box measures 159,5 x 39,5 x 88,5 cm.
How far can I ride an E-Bike on a full charge?
- It’s impossible to give a definitive answer to this question since the range (on any e-bike) depends on several factors including the temperature outside, your weight, your cadence, how you use the power modes, how much you are climbing, etc.
  In our own testing, we’ve found the maximum possible range for our SHIMANO STEPS E8000-equipped bikes to be 100 kilometers in “Eco” mode.
When will I know I need a new battery?
- A SHIMANO STEPS E8000 is expected to last 1000 charging cycles. However, how you ride and store your E-Bike will impact the battery lifespan.
  You might need a new battery if you find your battery no longer reaches it's usual capacity after charging.

One bike - Any Trail

Electric Mountain Bikes

All-new Grand Canyon:ON

Grand Canyon:ON

Grand Canyon:ON WMN

The new Neuron:ON

Neuron:ON

Neuron:ON WMN

Spectral:ON

Spectral:ON

Spectral:ON WMN

(Hidden Title)

Expert E-Bike Servicing

Why does the XS E-Bike come with 650b wheels?

How often should I service my E-Bike?

There´s an error message on my e-bike, what do I do?

Will the E-Bikeguard fit in my car?

How far can I ride an E-Bike on a full charge?

When will I know I need a new battery?

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