In the event of an accident or severe crash, the high forces exerted on the frame can lead to structural failure during subsequent use. With our Crash Replacement Programme we offer you the opportunity to replace your damaged Canyon frame at a greatly reduced cost. This offer is valid up to three years after the date of purchase. You will receive a comparable frame without components such as seat post, front derailleur, shock or stem at the prices indicated in the table below.

If requested, we will fit your new frame with components in our service department. This service is subject to a charge. We will be pleased to make you an offer for this service and will get in touch with you if required. Your bike will be returned to you as soon as your order has been cleared and processed.

To use the Crash Replacement service please visit our Crash Replacement contact form. You will need to explain briefly and precisely how the damage was caused. We need this information so we have an idea of what we should be looking for during the examination of your bike frame and its components. Our service department will then discuss with you how we should proceed.

The CR service is limited to the original owner and to damages that compromise the functionality of the bike. We reserve the right to suspend this service if we detect that the damage has been caused wilfully or it is of a merely optical nature. We also wish to expressly point out that it is not possible to change to a different model and that the CR programme can only be used once within 3 years of the date of purchase.

Crash Replacement MTB*

Replacement Price in SEK Year 1 Year 2 Year 3
Dude CF 8799 12999 13999
Grand Canyon AL 3099 4399 4999
Grand Canyon AL SLX 4199 5799 6599
Grand Canyon CF 5699 7999 9099
Grand Canyon CF SL 7199 10099 11599
Grand Canyon CF SLX 8799 12299 13999
Exceed SLX 7799 10899 12399
Lux CF 9799 13699 15599
Neuron AL 6199 8699 9899
Neuron AL 29 6699 9399 10699
Spectral AL 8299 11599 13199
Spectral AL 29 8299 11599 13199
Spectral CF 13899 19499 22299
Stitched 2099 2999 3399
Strive AL <MY15 8799 12299 13999
Strive AL MY15 10299 14399 16399
Strive CF 15499 21699 24799
Torque DHX 8799 12299 13999
Torque EX 8299 11599 13199
Sender CF 13899 19499 22299

Crash Replacement Road*

Replacement Price in SEK Year 1 Year 2 Year 3
Aeroad CF 8799 12299 13999
Aeroad CF SLX 13899 19499 22299
Endurace AL 3099 4399 4999
Endurace CF 6199 8699 9899
Endurace CF SLX 13399 18799 21399
Inflite AL 4199 5799 6599
Roadlite AL 2899 3999 4599
Ultimate AL SLX 4199 5899 6699
Ultimate CF SL 6299 8799 9999
Ultimate CF SLX 12899 18099 20699
Speedmax AL 4699 6499 7399
Speedmax CF 20599 28899 32999
V-Drome 4699 6499 7399

Crash Replacement Fitness*

Replacement Price in SEK Year 1 Year 2 Year 3
Roadlite AL Disc 3099 4399 4999

Crash Replacement Urban*

Replacement Price in SEK Year 1 Year 2 Year 3
Urban Design Derailleur Gear 3099 4399 4999
Urban Design Hub Gear 4199 5799 6599
Urban Performance Derailleur Gear 2099 2899 3299

Crash replacement forks*

Replacement Price in SEK Year 1 Year 2 Year 3
Aeroad CF 2099 2899 3299
Aeroad CF SLX Aeroblade 2599 3599 4199
Inflite AL 2099 2899 3299
One One Eight SL 1099 1499 1699
One One Four SL 1599 2199 2499
One One Four SLX 2099 2899 3299
Rude CF (Dude CF) 1799 2599 2899
Speedmax AL 1599 2199 2499
Speedmax CF 2099 2899 3299
Urban F24 1599 2199 2499
Urban F31 1399 1899 2199
Urban F34 1199 1699 1899

CRASH REPLACEMENT CANYON COMPONENTS*

% Saving Year 1 Year 2 Year 3
Seat post -50% -30% -20%
Stem -50% -30% -20%
Handlebar -50% -30% -20%

* In order to fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the defunct parts being replaced. Crash Replacement cannot be combined with other discount offers.