LEGAL NOTICES CANYON BICYCLES USA, INC.

EFFECTIVE  AUGUST 01, 2017

Thank you for visiting the canyon.com/en-us/. All sites, including mobile applications, are referred to in these notices as the “Sites,” and Canyon Bicycles USA, Inc. is referred to as “we” or “us.” End users such as yourself are referred to as “you.” By visiting our Sites, you agree to these Terms & Conditions of Site Use ("Terms"), our Privacy Policy, and our Copyright Policy. You agree that our provision of the Sites and associated services would not be possible on the same terms without your agreement to these terms and policies. Please read them carefully.

PLEASE READ THE BELOW TERMS CAREFULLY. THE TERMS AFFECT YOUR LEGAL RIGHTS AND INCLUDE A WAIVER OF YOUR RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR ARBITRATION FOR ANY CLAIMS ARISING OUT OF OR RELATING TO YOUR USE OF THE SITES.

TERMS & CONDITIONS OF SITE USE

ELECTRONIC COMMUNICATIONS

BY SIGNING UP FOR AN ACCOUNT AND PROVIDING US WITH YOUR EMAIL ADDRESS, YOU EXPRESSLY CONSENT TO RECEIVE EMAILS FROM US AND OUR PARTNERS. YOU MAY OPT OUT OF RECEIVING THESE EMAILS AT ANY TIME BY FOLLOWING THE INSTRUCTIONS IN OUR PRIVACY POLICY. You further agree that communications between us may be done electronically and are considered to be communications in writing. We may send you communications from us electronically, whether by email, posting notices on the website, or other electronic means. You agree not to send Personal Information (as defined in the Privacy Policy), such as addresses or credit card information, by email.


HYPERLINKS

Some of the links we make available to you on the Sites will redirect you to leave the Site(s). We cannot guarantee that the hyperlinks set out on our Site(s) will be accurate in any respect. You agree and acknowledge that the third-party websites accessed through these hyperlinks are developed and maintained by person(s) or entities over which we have no control, and that we cannot and do not monitor these third-party websites. You agree that we are not responsible for the content of any website referenced to by any hyperlink or otherwise, and do not warrant the content of these websites in any manner or respect. You acknowledge and agree that, if you access any of the third-party websites linked on the Sites, you do so at your own risk. These links are provided only for your convenience, and their inclusion does not constitute or imply our approval or endorsement of those sites or their content. We shall not be liable for any loss, claim, damages, or costs that may arise in connection with such links or your use of any such third-party website.

USE RESTRICTED TO U.S. RESIDENTS

By using the Sites, you acknowledge and agree that we operate the Sites from our offices within the United States of America and that the Sites are intended for viewing within the United States only and will only be construed and evaluated according to United States law. We make no representations that the materials on the Sites are appropriate or available for use outside the United States. If you choose to access the Sites from outside the United States, you do so at your own risk and are responsible for compliance with all local laws.


ACCESS RESTRICTION AND TERMINATION

Access and use of the Sites is expressly conditioned on your compliance with all relevant laws, regulations, contractual obligations, and these Terms. We may restrict, suspend, or terminate your access to all or any part of the Sites at any time and for any reason in our sole and complete discretion, including but not limited to (1) when required by law; (2) when we believe, in our sole discretion, that a user may be violating the law or these Terms; or (3) any other reason that we deem appropriate. We reserve the right to exercise whatever means we deem necessary to prevent unauthorized access to the Sites.


NO UNLAWFUL OR PROHIBITED USE

As a condition of your use of the Sites, you will not use the Sites for any purpose that is unlawful or prohibited by these Terms. You may not use the Sites in any manner which could damage, disable, interrupt, overburden, or impair the Sites or our network or servers, or interfere with any other party’s use and enjoyment of the Sites. You may not attempt to gain unauthorized access to the Sites, other accounts, computer systems, or networks connected to the Sites, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Sites. In addition, you shall not register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for the Sites if you are not expressly authorized by such party to do so. Additionally, you shall not engage in spidering, “screen scraping,” “database scraping,” harvesting of information, or any other automatic means of accessing, logging-in or registering on the Sites, or obtaining or accessing other information from or through the Sites.

The following actions are also expressly prohibited: (i) Transmitting unsolicited email or spam; (ii) Using any of our domain names as a pseudonymous return email address for any electronic communications; (iii) Pretending to be someone else or spoof their identity; (iv) Soliciting business, selling products, or otherwise engaging in commercial activities or personal advertisements; (v) Using the Sites to perpetrate fraud, misrepresentation or illegal activity; (vi) Attempting to gain unauthorized access to the Sites or another user’s account, through hacking, password mining or any other means; (vii) Attempting to circumvent or compromise any security measures; (viii) Creating or releasing computer viruses, Trojan horses, or worms or otherwise engaging in destructive or potentially destructive programming activities; (ix) Deep linking to any part of the Sites; (x) Modifying, altering, or tampering with systems hardware or software; (xi) Creating multiple accounts through the Sites; (xii) Intentionally submitting inaccurate information or falsifying information submitted to us for the purpose of creating multiple accounts; (xiii) Exceeding or attempting to exceed quantity limits when using coupons, vouchers or other limited offers and promotions; or (xiv) Assisting or permitting any person engaging in any of the activities described above.


INTELLECTUAL PROPERTY

All content included on the Sites, including text, graphics, logos, images, audio clips, data compilations, software, as well as the compilation of the website content, is our property or that of our suppliers, and protected by United States and international copyright laws. Except as otherwise expressly provided in writing or under applicable law, such content may not be copied, transmitted, displayed, performed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use or otherwise used in whole or in part in any manner without our express written permission. Our graphics, pictures, logos, page headers, button icons, scripts, and service names are trademarks, or trade dress, of ours in the United States and/or other countries. You agree not to use these trademarks and trade dress in any manner prohibited by law or prohibited by us, including but not limited to any manner likely to cause confusion among customers or to disparage or discredit us. There may be other trademarks we do not own appearing on the Sites. Those trademarks are the property of their respective owners, who may or may not be affiliated with us.

Please refer to our Copyright Policy if you believe that your copyrighted material has been copied in a way that constitutes copyright infringement. 


LICENSE AND SITE ACCESS

We grant you a limited license to use the Sites for personal and non-commercial use only. You may not copy or reproduce the Sites, or any portion of them, without our express written consent. In addition, we grant you a limited, revocable, and nonexclusive right to create a hyperlink to any of the Sites, so long as the link does not portray us in a misleading, derogatory, false, or otherwise offensive manner.


SITE WARRANTIES DISCLAIMER

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE (CANYON BICYCLES USA, INC. AND ITS AFFILIATES) DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE SITES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE, MOBILE APPLICATIONS, AND AFFILIATED WEBSITES) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITES ARE PROVIDED BY US ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE, MOBILE APPLICATIONS, AND AFFILIATED WEBSITES) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITES IS AT YOUR SOLE RISK. WE DO NOT WARRANT THAT THE SITES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE, MOBILE APPLICATIONS, AND AFFILIATED WEBSITES), OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITES, OUR SERVERS, OR ELECTRONIC COMMUNICATIONS SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OR ALL OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.


LIMITATION OF LIABILITY

YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING FROM OR IN CONNECTION WITH THE USE OF THE SITES OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITES, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FROM LOSS OF BUSINESS, LOST PROFITS, LITIGATION, OR THE LIKE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE SITES, ANY PRODUCT, AND/OR CONTENT IS TO CEASE YOUR USE OF THE SITES AND A REQUEST A REFUND OF AMOUNTS PAID TO US, SUBJECT TO COMPLIANCE WITH THE REFUND POLICY.


YOUR ACCOUNT

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you are under 18, you may not use or access the Sites without the involvement of a parent or guardian over the age of 18.


SECURITY

The Internet, being an open network, is not secure. If you choose to send us electronic communications via the Sites (whether by means of email or posted messages on the Sites), you recognize the inherent risk of such an open network. You agree that we do not, and cannot, guarantee that such communications will not be intercepted or changed or that they will reach the intended recipient safely. However, when we request that you provide us with Personal Information (as defined in our Privacy Policy), including credit card information, to complete a transaction or survey, or enter a contest, we use commercially reasonable security measures meeting industry standards to protect that information. Credit card information should only be provided through our check-out procedure which uses encryption technologies to provide secure on-line transactions.


PRODUCT ORDERS AND ACCEPTANCE

By confirming your purchase at the end of the checkout process, you agree to accept and pay for the purchased product(s). All billing information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms and may result in cancellation of your order. We may also request additional information from you prior to accepting an order. We reserve the right to refuse or cancel an order for any reason, including, but not limited to, limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified with your payment or billing information, or potential fraud. If your order is canceled after your credit card or other payment account has been charged, we will issue a credit to your credit card or other applicable payment account in the amount of the charge. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. We may request a pre-authorization for some orders placed online with a credit or debit card. This pre-authorization will not be billed to you; however, your card issuer may hold this amount for a short period. Your card issuer determines the length of time the pre-authorization is held.

We reserve the right to limit the quantity of items purchased per person, per household, or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, or to orders that use the same billing and/or shipping address. We will notify you if we apply any such limit to all or any part of your order.


RISK OF LOSS, SHIPMENTS, EXPORT LAWS, RETURNS, REFUNDS AND TITLE

The risk of loss and title for purchased items pass to you upon our delivery to the carrier. Except as otherwise expressly provided in writing, we will ship product orders through a carrier chosen by us. Any shipping and handling charges which are imposed may reflect estimated or average amounts required to cover the cost of shipping and handling and may not reflect the actual shipping and handling costs incurred for the specific order. If you request that we ship an item to a country outside the U.S. (a “Foreign Shipment”), you acknowledge and agree that those shipments may be subject to taxes, customs duties, and fees levied by the destination country (“Import Levies”). THE RECIPIENT OF THE SHIPMENT IS THE IMPORTER OF RECORD IN THE DESTINATION COUNTRY AND IS RESPONSIBLE FOR ALL IMPORT LEVIES. You further agree to comply at all times with all applicable laws and regulations, including the laws and regulations of the United States, regarding export and re-export. You therefore represent, warrant and agree that you will not export or re-export any product to any destination, person, or entity prohibited or restricted under United States law. We do not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, we do not take title to the refunded item. For more information about our returns and refunds, please see our Return Policy.


PRICING, PRODUCT DESCRIPTIONS, AND RESELLERS

We make every effort to ensure that the price of each item listed for sale is accurate, and that its products are described accurately. However, a small number of items may at times be mispriced due to administrative or other error. In the event of a pricing error, you agree that we shall have no obligation to fulfill the order, and will, at our sole discretion, either contact you to determine whether you would like to proceed with the order at the correct price, or cancel your order and notify you of such cancellation. We do not warrant that product descriptions or pricing is accurate, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. In addition, if we determine, in our sole discretion, that you are a reseller or commercial entity, we reserve the right to cancel your order.


ORDER CONFIRMATION

You may receive an email that contains information regarding the details of your order after you have successfully placed an order through the Sites. The order confirmation email is your receipt that can be printed for your records. Although we make every reasonable effort to fulfill orders placed through the Sites, the receipt of an order confirmation does not constitute acceptance of an order or a confirmation of an offer to sell.


PRESS RELEASES AND PROMOTION MATERIALS

All press releases and other promotional materials are only current on their original date, unless otherwise stated. These materials were, to the best of our knowledge, timely and accurate when issued. However, you should not rely on the continued accuracy of any such material beyond the date of issuance.


PRODUCT WARRANTIES

Canyon offers a LIMITED WARRANTY and crash replacement program for Canyon bikes purchased from Canyon Bicycles USA.  For more information, please see our Limited Warranty.  

If you have a Canyon bicycle that was purchased in another country, check with Canyon in the country where you purchased the bike for warranty service under the terms of the warranty that came with your bicycle

Products other than bicycles purchased from Canyon Bicycles USA, such as tools and accessories, are provided with a LIMITED WARRANTY that the product will be free of defects in materials and/or workmanship under normal and intended use for a period of two (2) years from the date of purchase by the original purchaser (“Warranty Period”). If a valid claim is received within the Warranty Period, at its option, Canyon will either (1) repair the product at no charge, using new or refurbished replacement parts as Canyon deems appropriate, or (2) replace the product or component with a new one that is at least functionally equivalent to the original product. The original of any product or component that is replaced under warranty must be returned to Canyon and becomes the property of Canyon. This warranty does not cover paint damage, fading, changes in color, or wear and tear, nor does it cover damage caused by crashes, misuse or neglect. 

The express limited warranties as stated in this document and in the Canyon Bicycles USA Limited Warranty and Crash Replacement Program provide the sole and exclusive remedy in lieu of all other rights and remedies, including but not limited to implied warranties such as implied warranties of merchantability or fitness for a particular purpose, as well as any contract rights, tort, negligence, strict liability, and other remedies expressed or implied at law or in equity, and in no event shall Canyon be liable for special, indirect, incidental, economic or consequential damages, loss or damage to property other than the product itself, loss of use of property, loss of profits, business interruption, punitive damages, contribution, indemnification, or other losses, whatever the cause, including the fault or negligence of Canyon. If any implied warranty or other right or remedy is deemed to exist in addition to this Limited Warranty, its duration shall be no longer than the stated Warranty Period. If any part of this Limited Warranty is deemed to be not legal or enforceable, the remainder shall be given full force and effect. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

There is no warranty of any kind, either express or implied, on free goods or incentive awards.  

CLAIMS AGAINST US TO BE RESOLVED BY ARBITRATION / WAIVER OF CLASS ACTION AND JURY TRIAL

If you have a claim against us, you agree that it will be resolved by binding arbitration brought before a single, neutral arbitrator in the State of California, County of San Diego. Without your agreement to binding arbitration, we would be unable to provide our products and services to you on the same terms. Your agreement to binding arbitration means that you give up your right to sue us in a court of law, except that you may bring a claim in small claims court if your claim qualifies to be heard there. Any arbitration will be conducted and governed by the California Arbitration Act. You also agree not to bring a class action suit against us, and we each waive any right to a jury trial in any dispute. The above does not preclude any party from bringing an action to such equitable relief, if that is the only available appropriate relief under the circumstances.

BY ACCEPTING THESE TERMS, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND ANY RIGHTS YOU MAY HAVE TO BRING ANY CLAIMS ON A CLASS OR REPRESENTATIVE ACTION BASIS.


APPLICABLE LAW

The law of the State of California and federal law to the extent applicable governs the use of the Sites and these Legal Notices without reference to choice of law provisions. Any claim which qualifies to be filed in a court of law will be heard exclusively in the state or federal courts located in the State of California, County of San Diego.


OUR RIGHT TO AMEND AND REMOVE POLICIES

We reserve the right to modify, amend or delete any policy posted on the Sites at any time or for any reason. Your continued use of the Sites following the effective date of any such modification, amendment, or deletion of any policy constitutes your consent and acknowledgement to such modification, amendment or deletion. If a court deems any policy or provision void or unenforceable, the remaining provisions and policies shall remain valid and enforceable.

OUR ADDRESS
Canyon Bicycles USA, Inc.
5600 Avenida Encinas
Carlsbad, CA 92008, USA
us@canyon.com

PRIVACY POLICY

OUR COMMITMENT TO PRIVACY

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way we collect and use your information. Your use of the Sites constitutes an agreement to these information practices. To make this policy easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. In this policy, “Personal Information” is defined as data and facts about you that we collect. Personal Information does not include your IP address. 

Note to California Residents

California Civil Code Section 1798.83 permits California residents who have provided personal information to us or our third-party advertisers and marketing partners, if any, to request certain information regarding our disclosure of personal information to third parties for direct-marketing purposes.  Requests should be submitted via email to us@canyon.com and should include CALIFORNIA PRIVACY RIGHTS in the subject line.  We will need your first and last name, mailing address, and email address in order to process your request.  Within thirty days of receiving such a request, we will provide a list of the categories of personal information disclosed to third parties for direct marketing purposes during the immediately preceding calendar year, if any, along with the names and addresses of these third parties, if any.  Please be aware that not all information sharing is covered by the requirements of Section 1798.83 and only information regarding covered sharing will be included in our response.  This request may be made no more than once per calendar year. 

THE INFORMATION WE COLLECT

This policy applies to all information collected by or submitted to us on a Site. In some areas of a Site, you can order products, make requests, submit product reviews, and register to receive materials or communications from us. The types of Personal Information collected on these Sites are: Name, Address, Email address, Phone number, Credit/Debit card information, and Transaction Information.  We may also track the pages you visit, your preferences, and the products you purchase, browse, or save as a favorite. 

On some Sites, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of Personal Information collected are: Name, Address, Email address, and Phone number. 

Mobile Devices:  When you access and use the Sites from your mobile devices, we receive data from the mobile device. This may include your location data, IP address, device type, and operating system.  You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings.  Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings. 

Third Party Sources:  We may also receive Personal Information about you from third parties (“Third Party Sources”). We may associate this information with the other Personal Information we have collected about you.  The collection, use, and disclosure of information from Third Party Sources is governed by the privacy policies listed on the website(s) where the information was submitted by the user.  Third Party Sources may send their own cookies and pixel tags to you, and may collect information and use it in a way inconsistent with this Privacy Policy.  Please carefully review these third-party privacy policies to understand how your information may be collected, used, and disclosed by these third parties. 

Analytics:  We may use one or more third party analytics programs, including but not limited to Google Analytics, to help analyze how users utilize the Sites.  Google Analytics does not collect any Personal Information.  Google Analytics uses a single first-party cookie containing an anonymous identifier to distinguish users and to collect standard Internet log information and visitor behavior information. The information generated by the cookie about your use of the Sites (including IP address) is transmitted to Google.  This information may be used to create statistical reports on user activity for us.  For more information about Google Analytics, including opt-out options, visit the Google Analytics privacy page at https://www.google.com/analytics/learn/privacy.html

Pixel Tags:  Pixel tags (a.k.a. clear gifs) are tiny graphics with a unique identifier, similar in function to cookies (discussed below), which allow us to monitor the use of our Sites and to deliver banner advertisements to you about our products and services as you browse the Internet.  Pixel tags generally work in conjunction with cookies, registering when a particular computer visits a particular page.  You cannot decline pixel tags; however, if you turn off cookies the pixel tag will simply detect an anonymous visit.  In addition, we may use pixel tags in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.  If you do not want to receive pixel tags you can opt-out of these emails or change the type of email you receive to text only. 

Domain Name Tracking:  When you use our Sites, we may record the name of the domain from which you accessed the Sites.  Additionally, if you reach our Sites by means of a link from another site, our computers may note the fact that you came to us from that linked site.  We may also record the domain name and URL for the next website you go to after leaving any of the Sites. 

THE WAY WE USE YOUR PERSONAL INFORMATION

Personal Information is generally kept for our use in assisting you in your current or future purchases or in analyzing sales trends. We do not sell, rent or provide your "Personal Information" to third parties, except as described below. 

Our use of Personal Information:  

Providing Products and Services:  We use Personal Information that you provide when placing an order primarily to complete that order. Personal Information from the order form is used to send orders, information about our company, and promotional material from some of our partners to you. Personal Information is also used to get in touch with you when necessary. You may opt-out of receiving future mailings by following the directions in those mailings. 

Surveys:  We sometimes use online surveys which ask you to voluntarily submit your Personal Information which usually includes contact information (typically your email address) and demographic information (like your zip code, age, or income level). If you choose to submit this Personal Information, we use it to send you promotional material.  

Contests:  We periodically run contests on the Sites in which we ask you to voluntarily submit selected Personal Information such as contact information (typically your email address) and demographic information (like your zip code, age, or income level). If you choose to submit this Personal Information, we use it to send you our promotional material and at times, send it to some of our partners. Your Personal Information is also used to contact you when necessary (i.e. if you win a contest).  

Demographics:  Demographic and profile data is also collected on the Site. We use this information to tailor your experience on the Site, showing you content that we think you might be interested in, and display the content according to your preferences. 

User Content:  On some of the Sites, users are permitted to submit content ("User Content"). Our policies with regard to User Content are detailed here. 

Our sharing of Personal Information with third parties:

With Consent: We may share Personal Information with a third party with your consent. For example, you have the option to enroll in PayPal Credit which is an independent third-party payment service. If you choose to enroll in PayPal Credit, we will share your email address with PayPal Credit to facilitate the enrollment process. PayPal Credit’s subsequent use of this Personal Information will be governed by PayPal Credit’s Privacy Policy, available by following the link to “Terms and Conditions” at https://www.paypal.com/us/. 

Affiliates: We may provide Personal Information to affiliated companies or other trusted businesses or persons for the purpose of providing services on our behalf. We require that these parties agree to process your Personal Information based on our instructions and in compliance with both this Privacy Policy and any other appropriate confidentiality and security measures. These third parties may only use your Personal Information to the extent required to perform the services on our behalf. 

Marketing:  We may provide Personal Information to third parties or marketers for their marketing purposes. We never provide your entire credit card or debit card numbers to any of these third parties or marketers, but may provide the last four digits of those numbers to a third party or marketer to aid those third parties or marketers in differentiating individuals from one another. 

Business Transactions:  We may buy or sell subsidiaries or business units. Generally, in these transactions, customer information (including Personal Information) is a transferred asset. That information will remain subject to the then-existing Privacy Policy until or unless you provide consent for any updated use of your Personal Information.  We reserve the right to transfer Personal Information in our possession in the event we go through a business transition, such as a merger, being acquired by another company, or selling a portion of our assets.  Similarly, your Personal Information may be passed on to a successor-in-interest in the event of a reorganization, reconstruction, liquidation, bankruptcy or administration.  Users will not be notified of any such change of ownership or control of their User Information. 

User Disclosures:  Some Personal Information is disclosed as a matter of course as a result of your use of the Sites.  Any Personal Information shared using our Sites or on another website (such as Facebook, Google, LinkedIn, Instagram, or Twitter) may become public information. You should exercise caution when disclosing information to third parties or in public forums. Content shared between users of our Sites, including advice and opinions, represent the views and are the responsibility of those who post the content.  We do not necessarily endorse, support, verify, or agree with the content posted.  If you have any questions or comments about any content posted using our Sites, please contact us at the address below.  

USERS ASSUME ALL RESPONSIBILITY FOR ANY LOSS OF PRIVACY OR OTHER HARM RESULTING FROM THEIR OWN VOLUNTARY DISCLOSURE OF PERSONAL INFORMATION IN PUBLIC FORUMS. 

Legal Disclaimer Concerning Subpoenas and Other Matters:  We reserve the right to release account and Personal Information about you when we believe, in our sole discretion, that such release is appropriate to (1) comply with the law, legal process, or law enforcement requests; (2) protect and defend our rights, property, safety, or other interests including those of our parent company, subsidiaries, customers, shareholders, or others; (3) protect against fraud, misuse or unauthorized use of our Sites and to enforce or apply our Terms & Conditions of Site Use ("Terms") and other agreements; and/or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).  

COOKIES AND IP ADDRESSES

We also collect, use, and monetize IP Addresses. An IP Address is a convention of the Internet Protocol that identifies your "virtual" address on the internet. It is not personal to you and does not identify any of your Personal Information. All devices connected to a network have an IP Address permitting communication to and from the device. If you connect to the Internet from your computer, then you have an IP Address that looks something like this: 209.17.654.152. In the simplest possible terms, your IP Address contains no data that identifies you individually, but it may reveal information regarding your location and/or your internet service provider. An IP Address is a logical address allowing you to connect to others and others to locate your computer. We use an IP Address for a number of uses as summarized in this Policy, such as to help diagnose problems with our server and to administer our Sites. We also use IP Addresses to help identify you and your shopping cart, and to gather broad demographic information. 

The Sites use cookies (small pieces of data we store for an extended period of time on your computer, mobile phone, or other device) to keep track of your shopping cart. We use cookies for other purposes such as to personalize the Sites for you. You can reject cookies and still use the Site; however, it will disable the Sites' ability to recognize your cart, your account, and any personalization efforts. 

In addition to the disclosure of Personal Information to third parties as described above, we may monetize or otherwise provide anonymous IP Addresses to other third parties. For example, we sometimes employ other companies and individuals to perform functions on our behalf, such as hosting our website; providing marketing assistance, search results and links, or retargeted advertising; and/or analyzing data. These third parties have access only to IP Addresses and do not have access to your Personal Information. However, as disclosed above, we may disclose Personal Information to third parties in certain limited circumstances. 

ONLINE TRACKING

We work hard to provide you with a personalized experience. We do not alter or change your experience, or otherwise respond to “DNT” or “do not track” signals or other mechanisms received from your computer or mobile device. While on the Sites, other third parties may be collecting your Personal Information as described above. 

EXTERNAL LINKS

This site contains links to other sites. This Policy applies to our Sites only. We do not exercise control over the privacy practices or content of any of the external links contained on the Site. These external links may place their own cookies or other files on your computer, collect data, or solicit personal information from you, and are governed by their respective privacy policies and legal notices. 

OUR COMMITMENT TO DATA SECURITY

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. For example, we work to protect the security of your Personal Information whenever it is transmitted by using Secure Sockets Layer (SSL) software, which encrypts information a user inputs. 

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing, using commercially reasonable security measures. 

Although we take precautions to prevent the unauthorized access of your Personal Information, no transmission of data over the internet is guaranteed to be completely secure and we cannot guarantee that your submissions to the Sites, any content residing on our servers, or any transmissions from our server will be completely secure.  It may be possible for third parties to intercept or access transmissions or private communications unlawfully.  Any such transmission is done at your own risk.  Further, it is important for you to protect against unauthorized access to your password and computer. You should be sure to sign off after using a shared computer. 

You also have the option to access the Site from your mobile or wireless device. When using a mobile device or a wireless network, depending on your carrier or network administrator's policies (over which we have no control), the carrier or network administrator may have access to your Personal Information. For information regarding your carrier or network administrator’s treatment of Personal Information, you should consult your carrier or network administrator's privacy policies. 

OUR COMMITMENT TO CHILDREN’S PRIVACY

The Sites are intended for adult use only and are not directed towards children, minors, or anyone under 18 years of age.  Protecting the privacy of the very young is especially important. For that reason, we do not collect or maintain information from those we actually know are under 13, and no Site is structured to attract anyone under 13.  If you are under the age of 13, you are not authorized to provide us with any personally identifying information.  If the parent or guardian of a child under 13 believes that the child has provided us with any personal data, the parent or guardian of that child should contact us at the email address below and ask to have this personal information deleted from our files.  We appreciate your cooperation with this federally mandated requirement. 

OPTING OUT OF COMMUNICATIONS FROM US

There is an unsubscribe link in every email that we send. You can be removed instantly from our list by clicking it.  If you choose to opt-out of receiving promotional communications, we may still send you administrative emails, including, for example, administrative and transactional confirmations, and notices of updates to our Privacy Policy and Terms, as well as email receipts and shipping confirmations for any goods purchased using the Sites. 

OPTING OUT OF HAVING OUR MARKETING PARTNER DELIVER ADS TAILORED TO YOUR WEB PREFERENCES AND USAGE PATTERNS

If you choose NOT to have our marketing partners deliver ads tailored to their Web preferences and usage patterns, you can opt out of this usage of their Personal Information by visiting the Network Advertising Initiative Opt-out Tool located at: www.networkadvertising.org/managing/opt_out.asp and opting out from targeted ads delivered by various marketers. 

OPTING OUT OF SHARING INFORMATION WITH THIRD PARTY PARTNERS FOR MARKETING PURPOSES

If you prefer that we do not share your Personal Information with other marketers, send us an email containing the subject line “opt out” to us@canyon.com.

CHANGES TO THIS PRIVACY POLICY

We may change or replace this Privacy Policy at any time. If we make material changes, we will provide current customers and registered users with a revised notice that describes our new practices or a link to the new privacy policy. Stylistic changes will be publicized via notice on the Sites.

COPYRIGHT POLICY

We prohibit copyright infringement by users of our Sites, and will remove or disable access to any User Content that infringes any copyright, if we are properly notified or otherwise determine that the submission is or may be infringing. Without limiting any other rights that we may have, we reserve the right to remove or disable access to any allegedly infringing User Content without notice. 

Any copyright owner or its authorized agent who believes that any content on the Sites infringes such owner’s copyright may submit notification to us pursuant to the Digital Millennium Copyright Act (“DMCA”), see 17 U.S.C. § 512. The notification must contain the following: (1) a physical or electronic signature of the copyright owner or its authorized agent, (2) an identification of the copyrighted work allegedly infringed, (3) identification of the content that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient for us to locate the content, (4) contact information for the copyright owner or its authorized agent, including address, telephone number, and (if available) an email address, (5) a statement by the copyright owner or its authorized agent that he/she has a good faith belief that the content is not authorized by the copyright owner, its authorized agent, or the law, and (6) a statement that the information contained in the notification is accurate and, under penalty of perjury, that the person submitting the notification is authorized to act by the owner of the exclusive right allegedly infringed. If we receive a proper notification, we will remove or disable access to the User Content (or allegedly infringing portion thereof) as required by the DMCA “safe harbor” provision, 17 U.S.C. § 512(c). 

We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there can be penalties for false claims under the DMCA.  DMCA notices and counter-notices should be submitted to our designated agent for receiving such notices, which is our Legal Department at:  

Canyon Bicycles USA, Inc.

Attn: Legal Dept.

5600 Avenida Encinas

Carlsbad, CA 92008, USA

us@canyon.com 

Accessing and Updating Personal Information

If you would like to review, edit or delete any of the information we have collected from you, or if you have any questions or concerns about this Privacy Policy, please contact us at:

Canyon Bicycles USA, Inc.

5600 Avenida Encinas

Carlsbad, CA 92008, USA

us@canyon.com