In the event of an accident or severe crash, the high forces exerted on the frame can lead to structural failure during subsequent use. With our Crash Replacement Programme we offer you the opportunity to replace your damaged Canyon frame at a greatly reduced cost. This offer is valid up to three years after the date of purchase. You will receive a comparable frame without components such as seat post, front derailleur, shock or stem at the prices indicated in the table below.

If requested, we will fit your new frame with components in our service department. This service is subject to a charge. We will be pleased to make you an offer for this service and will get in touch with you if required. Your bike will be returned to you as soon as your order has been cleared and processed.

To use the Crash Replacement service please visit our Crash Replacement contact form. You will need to explain briefly and precisely how the damage was caused. We need this information so we have an idea of what we should be looking for during the examination of your bike frame and its components. Our service department will then discuss with you how we should proceed.

The CR service is limited to the original owner and to damages that compromise the functionality of the bike. We reserve the right to suspend this service if we detect that the damage has been caused wilfully or it is of a merely optical nature. We also wish to expressly point out that it is not possible to change to a different model and that the CR programme can only be used once within 3 years of the date of purchase.

Crash Replacement MTB*

Replacement Price in EUR Year 1 Year 2 Year 3
Dude CF 849 1189 1359
Grand Canyon AL 299 419 479
Grand Canyon AL SLX 399 559 639
Grand Canyon CF 549 769 879
Grand Canyon CF SL 699 979 1199
Grand Canyon CF SLX 849 1189 1359
Exceed SLX 749 1049 1199
Lux CF 999 1399 1599
Neuron AL 599 839 959
Neuron AL 29 649 909 1039
Neuron CF 999 1399 1599
Spectral AL 799 1119 1279
Spectral AL 29 799 1119 1279
Spectral CF 1349 1889 2159
Stitched 199 279 319
Stitched SL 649 909 1039
Strive AL <MY15 849 1189 1359
Strive AL MY15 999 1399 1599
Strive CF 1499 2099 2399
Torque DHX 849 1189 1359
Torque EX 799 1199 1279

Crash Replacement Road*

Replacement Price in EUR Year 1 Year 2 Year 3
Aeroad CF 849 1189 1359
Aeroad CF SLX 1349 1889 2159
Endurace AL 299 419 479
Endurace CF 599 839 959
Endurace CF SLX 1299 1819 2079
Inflite AL 399 559 639
Roadlite AL 274 384 439
Ultimate AL SLX 399 559 639
Ultimate CF SL 599 839 959
Ultimate CF SLX 1249 1749 1999
Speedmax AL 449 629 719
Speedmax CF 1999 2799 3199
V-Drome 449 629 719

Crash Replacement Fitness*

Replacement Price in EUR Year 1 Year 2 Year 3
Roadlite AL Disc 299 419 479

Crash Replacement Urban*

Replacement Price in EUR Year 1 Year 2 Year 3
Urban Design Derailleur Gear 299 419 479
Urban Design Hub Gear 399 559 639
Urban Performance Derailleur Gear 199 279 319

Crash replacement forks*

Replacement Price in EUR Year 1 Year 2 Year 3
Aeroad CF 199 279 319
Aeroad CF SLX Aeroblade 249 349 399
Inflite AL 199 279 319
One One Eight SL 99 139 159
One One Four SL 149 209 239
One One Four SLX 199 279 319
Rude CF (Dude CF) 174 244 279
Speedmax AL 149 209 239
Speedmax CF 199 279 319
Urban F24 149 209 239
Urban F31 129 189 209
Urban F34 119 160 189

CRASH REPLACEMENT CANYON COMPONENTS*

% Saving Year 1 Year 2 Year 3
Seat post -50% -30% -20%
Stem -50% -30% -20%
Handlebar -50% -30% -20%

* In order to fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the defunct parts being replaced. Crash Replacement cannot be combined with other discount offers.