Here are some helpful guides to keep your Canyon in top shape! Just pick the relevant category to find the solution to your issue.
Checks before the first ride
It is advisable to make the following checks to your Canyon before going on your maiden ride.
1. Are you familiar with the function of the braking system?
The brakes on your Canyon are perhaps much more powerful brakes than those on your previous bike. Ensure that you do a braking test away from traffic. Slowly get used to the stopping distance of your new brakes.
2. Are you familiar with the shift system on your new bike?
Get used to, and practice operating your new shift system on traffic-free roads. Do not shift on the front and rear derailleurs simultaneously and take pressure off the pedals while shifting.
3. Is the frame size correct for you and are the saddle and handlebar correctly adjusted?
Stand over the top tube of your bike and check whether you have a distance of at least 2cm from your crotch to the top tube. Picture 1 If this isn’t the case, contact our hotline. The saddle should be adjusted in such a way so that on cross-country and marathon bikes you’ll just be about able to reach the pedal with your heel when it is in the lowest possible position. Check also that you can reach the ground with the tips of your shoes when you’re sitting in the saddle. In the case of all-mountain, enduro and freeride bikes the saddle is generally positioned lower down. In particular when you’re riding fast downhill it makes sense to ride with a lower saddle position.
4. Have you already used click pedals and shoes?
Before the first ride with these pedals you will need to get used to clicking in and out with your shoes. Lean against a wall so you don’t keel over and adjust, if required, the tension on the pedal release system. Before making any adjustments, first read the instruction manual, which you’ll find in your Bikeguard.
5. Only use your Canyon for the purpose it was manufactured
Mountain bikes for cross country and marathon use are not suitable for tough descents on blocked terrain or for jumps. For all-mountain and enduro riding Canyon offers its own special models. The Torque model range allows you to do so-called free riding and the stitched bikes allow you to go dirt biking. Road and triathlon bikes are only suitable for use on roads. Please note that a maneuver a pro rider makes look easy, may require a considerable amount of practice and training to perfect. As a rule Canyon bikes are designed to accommodate a maximum weight of 120kg (rider + his equipment). This weight limit must not be exceeded!
6. Are all the suspension elements correctly adjusted?
In order to achieve optimum performance from your mountain bike, you will need to adjust your suspension accordingly. Tips and tricks on how to adjust the SAG, compression, rebound, lockout, ProPedal, bottom out protection and all other adjustment features can be found here in the Technical Support Center.