Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 290 $ Grand Canyon AL SLX WMN 370 $ Grand Canyon:ON 680 $ Lux World Cup CF 1470 $ Lux World Cup CFR 2350 $ Lux CF 1470 $ Lux CF SLX 1660 $ Lux Trail CF 1470 $ Lux Trail CFR 2150 $ Neuron AL (all models) 640 $ Neuron CF SL 1170 $ Neuron CF SLX 1170 $ Neuron:ON 1170 $ Neuron:ON CF 2450 $ Sender AL 1170 $ Sender CF 1660 $ Sender CFR 21800 NOK Spectral AL/ 125 AL 13300 NOK Spectral CF/ 125 CF/ CF KIS 21800 NOK Spectral CFR 26700 NOK Spectral:ON CF 21800 NOK Spectral:ON CFR 32700 NOK Spectral Young Hero 12100 NOK Stoic 290 $ Stitched CFR 14500 NOK Fork for Stitched CFR 290 $ Stitched 360 290 $ Stitched 720 12100 NOK Strive AL 10900 NOK Strive CF 1270 $ Strive CFR 20600 NOK Strive:ON 25400 NOK Torque AL 10900 NOK Torque CF 1270 $ Torque:ON 14500 NOK Torque:ON CF 26700 NOK
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Road and gravel bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 290 $ Fork for Aeroad CF SLX Disc/ CFR Disc 4200 NOK Fork for Endurace AL/ AL Disc 160 $ Fork for Endurace CF/ CF SL/ CF SL Disc 2400 NOK Fork for Endurace CF SLX/ CF SLX Disc 2900 NOK Fork for Endurace CFR 290 $ Fork for Endurace:ON 290 $ Fork for Ultimate CF SL/ CF SL Disc 290 $ Fork for Ultimate CF SLX/ CF SLX Disc 290 $ Fork for Ultimate CFR 4800 NOK Fork for Grail AL/ CF SL/ CF SLX 2400 NOK Fork for Grail (Gen 2) CF SL/ CF SLX 3000 NOK Fork for Grail CFR (Gen 2) 290 $ Fork for Grail:ON 3000 NOK Fork for Grizl AL/ CF SL/ CF SLX 2400 NOK Fork for Inflite AL SLX/ CF SL/ CF SLX 2900 NOK Fork for Inflite CFR 4200 NOK Fork for Speedmax CF Disc 290 $ Fork for Speedmax CF SLX/ CFR Disc 4800 NOK Aeroad CFR 19400 NOK Aeroad CF SLX/ CF SLX Disc 1270 $ Aeroad CF SL/ CF SL Disc 10900 NOK Endurace CFR 18200 NOK Endurace CF SLX Disc 14500 NOK Endurace CF SL Disc 10900 NOK Endurace CF 730 $ Endurace AL/ AL Disc 3000 NOK Endurace:ON 6100 NOK Grail CF SLX 14500 NOK Grail CF SL 10900 NOK Grail AL 2700 NOK Grail CFR (Gen 2) 17000 NOK Grail CF SLX (Gen 2) 13300 NOK Grail CF SL (Gen 2) 13300 NOK Grail:ON 17000 NOK Cockpit for Grail CF SL/ SLX 290 $ Grizl CF SLX 14500 NOK Grizl CF SL 10900 NOK Grizl AL 290 $ Grizl:ON 17000 NOK Inflite CFR 21800 NOK Inflite CF SLX 14500 NOK Inflite CF SL 10900 NOK Inflite AL 290 $ Speedmax CF Disc 14500 NOK Speedmax CF SLX 1760 $ Speedmax CFR Disc 2150 $ Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 980 $ Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 1760 $ Ultimate CFR 2150 $
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 240 $ Roadlite AL 200 $ Roadlite SL 270 $ Roadlite CF 640 $ Roadlite:ON 490 $ Pathlite 170 $ Pathlite SL 240 $ Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 270 $ Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1270 $ Precede:ON AL/ AL ST 640 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.