Inspection & Repair

Do you want to send your bike in for an inspection? Does your bike require repair after the warranty or guarantee has ended? Does your bike require replacement of worn parts or need maintenance work?

Inspection and repair
We offer the following service packages
  • First inspection (up to 6 months after purchase date 49,90€, later see annual inspection)
  • Annual inspection - for more information, see below
  • Safety check (Inspection of safety-critical bolts; functional check of brakes; adjustment of brakes; adjustment of gear shifting; 39,95€)
  • Servicing of suspension parts (can be added to every service order at an additional charge; 59,90€ - 139,90€) - for more information, see below
  • You can request further services via the contact form
  • Annual inspections

5 steps to get your bike serviced
  • Complete the Inspection & repair contact form. Remember to state a maximum cost for additional work that may be required. After you submit the form, we will send you a shipping label (for customers in Germany) or arrange the return with UPS (for customers outside Germany).
  • Pack your bike carefully, preferably in the Canyon Bike Guard, and attach the returns label to the box.
  • Send your bike back to us by mail.
  • Our expert mechanics will inspect and service your bike. If we find any damage that would result in the repairs exceeding the maximum additional costs you specified in step 1, we will contact you.
  • As soon as we’ve carried out all necessary servicing and repairs, we will return your bike to you immediately, with a service report and invoice enclosed.


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