Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 290 $ Grand Canyon AL SLX WMN 370 $ Grand Canyon:ON 680 $ Lux World Cup CF 1470 $ Lux World Cup CFR 2350 $ Lux CF 1470 $ Lux CF SLX 1660 $ Lux Trail CF 1470 $ Lux Trail CFR 2150 $ Neuron AL (all models) 640 $ Neuron CF SL 1170 $ Neuron CF SLX 1170 $ Neuron:ON 9400 DKK Neuron:ON CF 19600 DKK Sender AL 9400 DKK Sender CF 13400 DKK Sender CFR 14100 DKK Spectral AL/ 125 AL 8600 DKK Spectral CF/ 125 CF/ CF KIS 14100 DKK Spectral CFR 17300 DKK Spectral:ON CF 14100 DKK Spectral:ON CFR 21200 DKK Spectral Young Hero 7900 DKK Stoic 2400 DKK Stitched CFR 9400 DKK Fork for Stitched CFR 2400 DKK Stitched 360 2400 DKK Stitched 720 7900 DKK Strive AL 7100 DKK Strive CF 10200 DKK Strive CFR 13400 DKK Strive:ON 16500 DKK Torque AL 7100 DKK Torque CF 10200 DKK Torque:ON 9400 DKK Torque:ON CF 17300 DKK
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Road and gravel bikes*
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Replacement Price in DKK Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 2400 DKK Fork for Aeroad CF SLX Disc/ CFR Disc 2700 DKK Fork for Endurace AL/ AL Disc 1300 DKK Fork for Endurace CF/ CF SL/ CF SL Disc 1600 DKK Fork for Endurace CF SLX/ CF SLX Disc 1900 DKK Fork for Endurace CFR 2400 DKK Fork for Endurace:ON 2400 DKK Fork for Ultimate CF SL/ CF SL Disc 2400 DKK Fork for Ultimate CF SLX/ CF SLX Disc 2400 DKK Fork for Ultimate CFR 3100 DKK Fork for Grail AL/ CF SL/ CF SLX 1600 DKK Fork for Grail (Gen 2) CF SL/ CF SLX 2000 DKK Fork for Grail CFR (Gen 2) 2400 DKK Fork for Grail:ON 2000 DKK Fork for Grizl AL/ CF SL/ CF SLX 1600 DKK Fork for Inflite AL SLX/ CF SL/ CF SLX 1900 DKK Fork for Inflite CFR 2700 DKK Fork for Speedmax CF Disc 2400 DKK Fork for Speedmax CF SLX/ CFR Disc 3100 DKK Aeroad CFR 12600 DKK Aeroad CF SLX/ CF SLX Disc 10200 DKK Aeroad CF SL/ CF SL Disc 7100 DKK Endurace CFR 11800 DKK Endurace CF SLX Disc 9400 DKK Endurace CF SL Disc 7100 DKK Endurace CF 5900 DKK Endurace AL/ AL Disc 2000 DKK Endurace:ON 3900 DKK Grail CF SLX 9400 DKK Grail CF SL 7100 DKK Grail AL 1700 DKK Grail CFR (Gen 2) 11000 DKK Grail CF SLX (Gen 2) 1770 AU$ Grail CF SL (Gen 2) 1770 AU$ Grail:ON 2260 AU$ Cockpit for Grail CF SL/ SLX 480 AU$ Grizl CF SLX 1940 AU$ Grizl CF SL 1450 AU$ Grizl AL 480 AU$ Grizl:ON 2260 AU$ Inflite CFR 2900 AU$ Inflite CF SLX 1940 AU$ Inflite CF SL 1450 AU$ Inflite AL 480 AU$ Speedmax CF Disc 1940 AU$ Speedmax CF SLX 2900 AU$ Speedmax CFR Disc 3550 AU$ Speedmax CFR TT Disc 3230 AU$ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1610 AU$ Ultimate CF SLX/ CF SLX Disc 2100 AU$ Ultimate CF EVO 2900 AU$ Ultimate CFR 3550 AU$
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Fitness bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Roadlite AL 230 AU$ Fork for Roadlite SL/ CF 260 AU$ Fork for Roadlite:ON 240 AU$ Fork for Pathlite:ON SL 400 AU$ Roadlite AL 320 AU$ Roadlite SL 450 AU$ Roadlite CF 1050 AU$ Roadlite:ON 810 AU$ Pathlite 270 AU$ Pathlite SL 400 AU$ Pathlite:ON 970 AU$ Pathlite:ON SL 970 AU$ Pathlite:ON SUV 1210 AU$
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Urban bikes*
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Replacement Price in AU$ Year 1 - Year 3 Fork for Commuter Sport 5.0 150 AU$ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 230 AU$ Fork for Commuter (Sport) 7.0/8.0 320 AU$ Fork for Commuter:ON 320 AU$ Commuter 3.0/4.0 260 AU$ Commuter (Sport) 5.0/6.0 450 AU$ Commuter (Sport) 7.0/8.0 840 AU$ Commuter:ON 810 AU$ Fork for Precede:ON 400 AU$ Precede:ON CF 2100 AU$ Precede:ON AL/ AL ST 1050 AU$
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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