Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
-
Mountain bikes*
-
Replacement Price in $ Year 1 - Year 3 Dude CF 900 € Exceed SL 850 € Exceed SLX 1200 € Exceed CFR 1500 € Grand Canyon AL 160 € Grand Canyon SL 280 € Grand Canyon AL SLX 300 € Grand Canyon AL SLX WMN 380 € Grand Canyon:ON 700 € Lux World Cup CF 1500 € Lux World Cup CFR 2400 € Lux CF 1500 € Lux CF SLX 1700 € Lux Trail CF 1500 € Lux Trail CFR 2200 € Neuron AL (all models) 650 € Neuron CF SL 1200 € Neuron CF SLX 1200 € Neuron:ON 1200 € Neuron:ON CF 2500 € Sender AL 1200 € Sender CF 1700 € Sender CFR 1800 € Spectral AL/ 125 AL 1100 € Spectral CF/ 125 CF/ CF KIS 21700 SEK Spectral CFR 26500 SEK Spectral:ON CF 21700 SEK Spectral:ON CFR 32600 SEK Spectral Young Hero 12100 SEK Stoic 3600 SEK Stitched CFR 14500 SEK Fork for Stitched CFR 3600 SEK Stitched 360 3600 SEK Stitched 720 12100 SEK Strive AL 10900 SEK Strive CF 15700 SEK Strive CFR 20500 SEK Strive:ON 2050 $ Torque AL 10900 SEK Torque CF 15700 SEK Torque:ON 14500 SEK Torque:ON CF 26500 SEK
-
-
Road and gravel bikes*
-
Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 3600 SEK Fork for Aeroad CF SLX Disc/ CFR Disc 4200 SEK Fork for Endurace AL/ AL Disc 1900 SEK Fork for Endurace CF/ CF SL/ CF SL Disc 2400 SEK Fork for Endurace CF SLX/ CF SLX Disc 2900 SEK Fork for Endurace CFR 3600 SEK Fork for Endurace:ON 3600 SEK Fork for Ultimate CF SL/ CF SL Disc 3600 SEK Fork for Ultimate CF SLX/ CF SLX Disc 3600 SEK Fork for Ultimate CFR 390 $ Fork for Grail AL/ CF SL/ CF SLX 2400 SEK Fork for Grail (Gen 2) CF SL/ CF SLX 3000 SEK Fork for Grail CFR (Gen 2) 3600 SEK Fork for Grail:ON 3000 SEK Fork for Grizl AL/ CF SL/ CF SLX 2400 SEK Fork for Inflite AL SLX/ CF SL/ CF SLX 2900 SEK Fork for Inflite CFR 4200 SEK Fork for Speedmax CF Disc 3600 SEK Fork for Speedmax CF SLX/ CFR Disc 390 $ Aeroad CFR 19300 SEK Aeroad CF SLX/ CF SLX Disc 15700 SEK Aeroad CF SL/ CF SL Disc 10900 SEK Endurace CFR 18100 SEK Endurace CF SLX Disc 14500 SEK Endurace CF SL Disc 10900 SEK Endurace CF 9000 SEK Endurace AL/ AL Disc 250 € Endurace:ON 500 € Grail CF SLX 1200 € Grail CF SL 900 € Grail AL 220 € Grail CFR (Gen 2) 1400 € Grail CF SLX (Gen 2) 1100 € Grail CF SL (Gen 2) 1100 € Grail:ON 1400 € Cockpit for Grail CF SL/ SLX 300 € Grizl CF SLX 1200 € Grizl CF SL 900 € Grizl AL 300 € Grizl:ON 1400 € Inflite CFR 1800 € Inflite CF SLX 1200 € Inflite CF SL 900 € Inflite AL 300 € Speedmax CF Disc 1200 € Speedmax CF SLX 1800 € Speedmax CFR Disc 2200 € Speedmax CFR TT Disc 2000 € Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1000 € Ultimate CF SLX/ CF SLX Disc 1300 € Ultimate CF EVO 1800 € Ultimate CFR 2200 €
-
-
Fitness bikes*
-
Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 € Fork for Roadlite SL/ CF 160 € Fork for Roadlite:ON 1800 NOK Fork for Pathlite:ON SL 3000 NOK Roadlite AL 2400 NOK Roadlite SL 3400 NOK Roadlite CF 7900 NOK Roadlite:ON 6100 NOK Pathlite 2100 NOK Pathlite SL 3000 NOK Pathlite:ON 7300 NOK Pathlite:ON SL 7300 NOK Pathlite:ON SUV 9100 NOK
-
-
Urban bikes*
-
Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 1100 NOK Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 1700 NOK Fork for Commuter (Sport) 7.0/8.0 2400 NOK Fork for Commuter:ON 2400 NOK Commuter 3.0/4.0 1900 NOK Commuter (Sport) 5.0/6.0 3400 NOK Commuter (Sport) 7.0/8.0 6300 NOK Commuter:ON 6100 NOK Fork for Precede:ON 3000 NOK Precede:ON CF 15800 NOK Precede:ON AL/ AL ST 7900 NOK
-
-
Components*
-
Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
-
-
*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.