Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 290 $ Grand Canyon AL SLX WMN 370 $ Grand Canyon:ON 680 $ Lux World Cup CF 2120 SGD Lux World Cup CFR 3390 SGD Lux CF 2120 SGD Lux CF SLX 2400 SGD Lux Trail CF 2120 SGD Lux Trail CFR 3100 SGD Neuron AL (all models) 920 SGD Neuron CF SL 1690 SGD Neuron CF SLX 1690 SGD Neuron:ON 1690 SGD Neuron:ON CF 3530 SGD Sender AL 1690 SGD Sender CF 2400 SGD Sender CFR 2540 SGD Spectral AL/ 125 AL 1550 SGD Spectral CF/ 125 CF/ CF KIS 2540 SGD Spectral CFR 3100 SGD Spectral:ON CF 2540 SGD Spectral:ON CFR 3810 SGD Spectral Young Hero 1410 SGD Stoic 420 SGD Stitched CFR 1690 SGD Fork for Stitched CFR 420 SGD Stitched 360 420 SGD Stitched 720 1410 SGD Strive AL 1270 SGD Strive CF 1830 SGD Strive CFR 2400 SGD Strive:ON 2960 SGD Torque AL 1270 SGD Torque CF 1270 $ Torque:ON 1690 SGD Torque:ON CF 3100 SGD
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Road and gravel bikes*
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Replacement Price in SGD Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 420 SGD Fork for Aeroad CF SLX Disc/ CFR Disc 490 SGD Fork for Endurace AL/ AL Disc 230 SGD Fork for Endurace CF/ CF SL/ CF SL Disc 280 SGD Fork for Endurace CF SLX/ CF SLX Disc 340 SGD Fork for Endurace CFR 420 SGD Fork for Endurace:ON 420 SGD Fork for Ultimate CF SL/ CF SL Disc 420 SGD Fork for Ultimate CF SLX/ CF SLX Disc 420 SGD Fork for Ultimate CFR 560 SGD Fork for Grail AL/ CF SL/ CF SLX 280 SGD Fork for Grail (Gen 2) CF SL/ CF SLX 350 SGD Fork for Grail CFR (Gen 2) 420 SGD Fork for Grail:ON 350 SGD Fork for Grizl AL/ CF SL/ CF SLX 280 SGD Fork for Inflite AL SLX/ CF SL/ CF SLX 340 SGD Fork for Inflite CFR 490 SGD Fork for Speedmax CF Disc 420 SGD Fork for Speedmax CF SLX/ CFR Disc 390 $ Aeroad CFR 1560 $ Aeroad CF SLX/ CF SLX Disc 1270 $ Aeroad CF SL/ CF SL Disc 880 $ Endurace CFR 1470 $ Endurace CF SLX Disc 1170 $ Endurace CF SL Disc 880 $ Endurace CF 730 $ Endurace AL/ AL Disc 240 $ Endurace:ON 490 $ Grail CF SLX 1170 $ Grail CF SL 880 $ Grail AL 220 $ Grail CFR (Gen 2) 1370 $ Grail CF SLX (Gen 2) 1080 $ Grail CF SL (Gen 2) 1080 $ Grail:ON 1370 $ Cockpit for Grail CF SL/ SLX 290 $ Grizl CF SLX 1170 $ Grizl CF SL 880 $ Grizl AL 290 $ Grizl:ON 1370 $ Inflite CFR 1760 $ Inflite CF SLX 1170 $ Inflite CF SL 880 $ Inflite AL 290 $ Speedmax CF Disc 1170 $ Speedmax CF SLX 1760 $ Speedmax CFR Disc 2150 $ Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 980 $ Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 1760 $ Ultimate CFR 2150 $
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 240 $ Roadlite AL 200 $ Roadlite SL 270 $ Roadlite CF 640 $ Roadlite:ON 490 $ Pathlite 170 $ Pathlite SL 240 $ Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 270 $ Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1270 $ Precede:ON AL/ AL ST 640 $
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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