What happens to the voucher if I return the order?
You will then receive one or all of the vouchers you paid with as a digital gift card(s) with the redeemed value sent to you by email. If you return only part of the order, you will receive the corresponding amount of the voucher value back. If you paid with another payment method in combination with the gift card, you will first be refunded on the new voucher (up to the maximum amount of the old voucher) and then the remainder will be refunded onto the other payment method.
Disclaimer of Liability
Canyon consistently strives to ensure the quality and accuracy of the information contained in this Technical Support Centre. Any repairs or adjustments which you carry out on your bike are entirely at your own risk. If you are in any doubt what to do, you should send your bike to Canyon or take it to another qualified specialist. Canyon gives no guarantee or accepts no liability for any of the information contained in this Technical Support Centre.