Accessibility
Canyon Bicycles GmbH is committed to providing inclusive and accessible digital experiences for users worldwide, regardless of location.
Company information
Canyon Bicycles GmbH
Karl-Tesche-Straße 12
56073 Koblenz
Germany
Phone: +49 261 9490 3000
Accessibility status & practices
We are working to align our digital services with globally recognised accessibility standards, including WCAG 2.2 Level AA success criteria. Accessibility reviews are ongoing, and we are continuously addressing any identified barriers.
We have implemented the following practices to improve and maintain accessibility across our digital platforms:
Inclusive design approach from the start of each project, such as use of semantic HTML, sufficient color contrast, responsive layouts, and keyboardaccessible components.
Assistive technology support, with testing using screen readers such as NVDA and VoiceOver.
Manual and automated evaluations performed regularly using tools like axecore and Lighthouse.
Ongoing remediation, where accessibility issues are prioritized and resolved as part of our standard product development cycle.
We are committed to further improving accessibility and are continuously enhancing compatibility with assistive technologies, refining interaction patterns, and expanding testing coverage.
Feedback and contact
If you encounter any barriers while using our website, or require content in an alternative accessible format, please contact us at:
Phone: +49 261 9490 3000
Enforcement and escalation procedure
If your concern is not adequately addressed, we encourage you to contact your local authority responsible for digital accessibility oversight, where applicable.
