Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in AU$ Year 1 - Year 3 Dude CF 1450 AU$ Exceed SL 1370 AU$ Exceed SLX 1940 AU$ Exceed CFR 2420 AU$ Grand Canyon AL 260 AU$ Grand Canyon SL 450 AU$ Grand Canyon AL SLX 480 AU$ Grand Canyon AL SLX WMN 610 AU$ Grand Canyon:ON 1130 AU$ Lux World Cup CF 2420 AU$ Lux World Cup CFR 3870 AU$ Lux CF 2420 AU$ Lux CF SLX 2740 AU$ Lux Trail CF 2420 AU$ Lux Trail CFR 3550 AU$ Neuron AL (all models) 1050 AU$ Neuron CF SL 1940 AU$ Neuron CF SLX 1940 AU$ Neuron:ON 1940 AU$ Neuron:ON CF 4030 AU$ Sender AL 1940 AU$ Sender CF 2740 AU$ Sender CFR 2900 AU$ Spectral AL/ 125 AL 1770 AU$ Spectral CF/ 125 CF/ CF KIS 2900 AU$ Spectral CFR 55600 CZK Spectral:ON CF 45500 CZK Spectral:ON CFR 68300 CZK Spectral Young Hero 25300 CZK Stoic 7600 CZK Stitched CFR 30300 CZK Fork for Stitched CFR 7600 CZK Stitched 360 7600 CZK Stitched 720 25300 CZK Strive AL 22800 CZK Strive CF 32900 CZK Strive CFR 43000 CZK Strive:ON 53100 CZK Torque AL 22800 CZK Torque CF 32900 CZK Torque:ON 30300 CZK Torque:ON CF 55600 CZK
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Road and gravel bikes*
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Replacement Price in CZK Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 7600 CZK Fork for Aeroad CF SLX Disc/ CFR Disc 8800 CZK Fork for Endurace AL/ AL Disc 4000 CZK Fork for Endurace CF/ CF SL/ CF SL Disc 5100 CZK Fork for Endurace CF SLX/ CF SLX Disc 6100 CZK Fork for Endurace CFR 7600 CZK Fork for Endurace:ON 7600 CZK Fork for Ultimate CF SL/ CF SL Disc 7600 CZK Fork for Ultimate CF SLX/ CF SLX Disc 3600 SEK Fork for Ultimate CFR 4800 SEK Fork for Grail AL/ CF SL/ CF SLX 2400 SEK Fork for Grail (Gen 2) CF SL/ CF SLX 3000 SEK Fork for Grail CFR (Gen 2) 3600 SEK Fork for Grail:ON 3000 SEK Fork for Grizl AL/ CF SL/ CF SLX 2400 SEK Fork for Inflite AL SLX/ CF SL/ CF SLX 2900 SEK Fork for Inflite CFR 4200 SEK Fork for Speedmax CF Disc 3600 SEK Fork for Speedmax CF SLX/ CFR Disc 4800 SEK Aeroad CFR 19300 SEK Aeroad CF SLX/ CF SLX Disc 15700 SEK Aeroad CF SL/ CF SL Disc 10900 SEK Endurace CFR 18100 SEK Endurace CF SLX Disc 14500 SEK Endurace CF SL Disc 10900 SEK Endurace CF 9000 SEK Endurace AL/ AL Disc 3000 SEK Endurace:ON 6000 SEK Grail CF SLX 14500 SEK Grail CF SL 10900 SEK Grail AL 2700 SEK Grail CFR (Gen 2) 16900 SEK Grail CF SLX (Gen 2) 13300 SEK Grail CF SL (Gen 2) 13300 SEK Grail:ON 1400 € Cockpit for Grail CF SL/ SLX 3600 SEK Grizl CF SLX 14500 SEK Grizl CF SL 10900 SEK Grizl AL 3600 SEK Grizl:ON 1400 € Inflite CFR 21700 SEK Inflite CF SLX 14500 SEK Inflite CF SL 10900 SEK Inflite AL 3600 SEK Speedmax CF Disc 14500 SEK Speedmax CF SLX 21700 SEK Speedmax CFR Disc 26500 SEK Speedmax CFR TT Disc 24100 SEK Speedmax Track On Request Ultimate CF SL/ CF SL Disc 980 $ Ultimate CF SLX/ CF SLX Disc 1270 $ Ultimate CF EVO 1760 $ Ultimate CFR 2150 $
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 160 $ Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 240 $ Roadlite AL 200 $ Roadlite SL 270 $ Roadlite CF 650 € Roadlite:ON 490 $ Pathlite 170 $ Pathlite SL 240 $ Pathlite:ON 590 $ Pathlite:ON SL 590 $ Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 270 $ Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1270 $ Precede:ON AL/ AL ST 650 €
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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