Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 290 $ Grand Canyon AL SLX WMN 370 $ Grand Canyon:ON 680 $ Lux World Cup CF 1470 $ Lux World Cup CFR 2350 $ Lux CF 1470 $ Lux CF SLX 1660 $ Lux Trail CF 1470 $ Lux Trail CFR 2150 $ Neuron AL (all models) 640 $ Neuron CF SL 1690 SGD Neuron CF SLX 1690 SGD Neuron:ON 1690 SGD Neuron:ON CF 2450 $ Sender AL 1690 SGD Sender CF 1660 $ Sender CFR 1760 $ Spectral AL/ 125 AL 1080 $ Spectral CF/ 125 CF/ CF KIS 2540 SGD Spectral CFR 3100 SGD Spectral:ON CF 2540 SGD Spectral:ON CFR 2640 $ Spectral Young Hero 980 $ Stoic 420 SGD Stitched CFR 1690 SGD Fork for Stitched CFR 420 SGD Stitched 360 420 SGD Stitched 720 1410 SGD Strive AL 1270 SGD Strive CF 1270 $ Strive CFR 1660 $ Strive:ON 2050 $ Torque AL 1270 SGD Torque CF 1830 SGD Torque:ON 1690 SGD Torque:ON CF 3100 SGD
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Road and gravel bikes*
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Replacement Price in SGD Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 420 SGD Fork for Aeroad CF SLX Disc/ CFR Disc 340 $ Fork for Endurace AL/ AL Disc 230 SGD Fork for Endurace CF/ CF SL/ CF SL Disc 200 $ Fork for Endurace CF SLX/ CF SLX Disc 230 $ Fork for Endurace CFR 420 SGD Fork for Endurace:ON 420 SGD Fork for Ultimate CF SL/ CF SL Disc 420 SGD Fork for Ultimate CF SLX/ CF SLX Disc 420 SGD Fork for Ultimate CFR 390 $ Fork for Grail AL/ CF SL/ CF SLX 280 SGD Fork for Grail (Gen 2) CF SL/ CF SLX 240 $ Fork for Grail CFR (Gen 2) 420 SGD Fork for Grail:ON 350 SGD Fork for Grizl AL/ CF SL/ CF SLX 280 SGD Fork for Inflite AL SLX/ CF SL/ CF SLX 230 $ Fork for Inflite CFR 340 $ Fork for Speedmax CF Disc 420 SGD Fork for Speedmax CF SLX/ CFR Disc 390 $ Aeroad CFR 1560 $ Aeroad CF SLX/ CF SLX Disc 1830 SGD Aeroad CF SL/ CF SL Disc 1270 SGD Endurace CFR 1470 $ Endurace CF SLX Disc 1690 SGD Endurace CF SL Disc 1270 SGD Endurace CF 730 $ Endurace AL/ AL Disc 350 SGD Endurace:ON 490 $ Grail CF SLX 1690 SGD Grail CF SL 1270 SGD Grail AL 220 $ Grail CFR (Gen 2) 1370 $ Grail CF SLX (Gen 2) 1080 $ Grail CF SL (Gen 2) 1080 $ Grail:ON 1980 SGD Cockpit for Grail CF SL/ SLX 420 SGD Grizl CF SLX 1690 SGD Grizl CF SL 1270 SGD Grizl AL 420 SGD Grizl:ON 1980 SGD Inflite CFR 2540 SGD Inflite CF SLX 1690 SGD Inflite CF SL 1270 SGD Inflite AL 420 SGD Speedmax CF Disc 1690 SGD Speedmax CF SLX 2540 SGD Speedmax CFR Disc 3100 SGD Speedmax CFR TT Disc 1960 $ Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1410 SGD Ultimate CF SLX/ CF SLX Disc 1830 SGD Ultimate CF EVO 2540 SGD Ultimate CFR 3100 SGD
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Fitness bikes*
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Replacement Price in SGD Year 1 - Year 3 Fork for Roadlite AL 140 $ Fork for Roadlite SL/ CF 230 SGD Fork for Roadlite:ON 150 $ Fork for Pathlite:ON SL 350 SGD Roadlite AL 280 SGD Roadlite SL 400 SGD Roadlite CF 920 SGD Roadlite:ON 710 SGD Pathlite 170 $ Pathlite SL 350 SGD Pathlite:ON 590 $ Pathlite:ON SL 850 SGD Pathlite:ON SUV 1060 SGD
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Urban bikes*
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Replacement Price in SGD Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 200 SGD Fork for Commuter (Sport) 7.0/8.0 280 SGD Fork for Commuter:ON 280 SGD Commuter 3.0/4.0 230 SGD Commuter (Sport) 5.0/6.0 400 SGD Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 710 SGD Fork for Precede:ON 350 SGD Precede:ON CF 1830 SGD Precede:ON AL/ AL ST 920 SGD
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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