My credit card payment was declined. Why?
There are 3 probable reasons:
- Your bank has not yet authorised 3D Secure 2 authentication*
- On your order, the credit card security check failed
- The payment exceeds your credit card limit
In all cases, please contact your bank for further assistance.
Please note: For all credit card payments, data is exchanged using the 3D Secure 2 authentication procedure, to comply with the *PSD2 (Payment Services Directive 2) payment regulation compulsory in Germany.
Disclaimer of Liability
Canyon 始終致力於確保本技術支援中心所含資訊的品質與準確性。您對自行車進行的任何維修或調整，風險均由您自行承擔。若您對操作有任何疑慮，應將自行車寄回 Canyon 或交由其他合格的專業人士處理。Canyon 對於本技術支援中心所含的任何資訊不提供任何保證，亦不承擔任何法律責任。
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