Contact Canyon
You’ll find plenty of information about common Canyon issues on this page. You can also contact us directly.
Spare parts
Find a Canyon spare part
Our spare parts finder is all you need to find the exact Canyon engineered spare part.
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Go to spare parts finderFind the right spare partOur spare parts finder is all you need to find the exact Canyon engineered spare part.
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Go to change orderChange or cancel my orderIf something about your order has changed, let us know here.
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Go to track my orderTrack my orderUp to date status information about your order and details of the delivery.
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Go to returnsReturn my bikeInformation explaining how to return your bike and pack it for pick-up.
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Go to crash replacementCrash replacementCrashed your bike? Original owner? We can help you with a discounted replacement frame.
Contact Us
Looking for the fastest way to have all your questions answered?
Monday - Friday 9:00 - 18:00
Monday - Friday 9:00 - 11:00 & 14:00 - 16:00
Contact Form
See below
Canyon Factory Service
Wingepark 16
3110 Rotselaar
Opening hours: Monday - Saturday, 9:00 - 12:00 & 13:00 - 17:00
News and stories
We cover some of the hottest topics in the world of road, gravel, mountain biking and urban and fitness cycling today.
Plus, inside knowledge about our bikes, products and everything about Canyon.
Plus, inside knowledge about our bikes, products and everything about Canyon.
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