Updated shipment status to UK and Northern Ireland

We’re doing all we can to minimise disruption while we modify our processes to comply with new legislation as a result of Brexit. This includes changes to our pricing format to cover any applicable duties or customs handling fees. The benefit is the pricing you see on our website and during checkout is the final pricing, and there are no additional fees once your Canyon order arrives with you.


The good news is we have now restarted shipments for our full portfolio of bikes and accessories to the UK. We are excited to announce that as of Tuesday the 23rd of February 2021 we can now take orders and are shipping ebikes to the UK once more.


We have extensive experience in shipping bikes all over the world and will only have to make small changes. This means the purchasing process through Canyon after Brexit is unchanged to you, the customer, as we handle everything needed to ensure your Canyon order arrives swiftly and safely.


The conditions on shipping to Northern Ireland are now different to mainland UK. This means we need to undertake additional systems changes to ensure we can ship bikes to Northern Ireland correctly. Unfortunately, this does mean that for a short time we will be unable to receive orders for shipment to Northern Ireland. We are working on completing these changes as soon as possible and once we have more information on when we will be able to continue transactions with Northern Ireland, we will post them here. As an alternative, a delivery to Ireland and Great Britain is still possible.


We’ll keep this page updated with all the latest information as we receive it, and below you will find some helpful FAQs:

FAQ



Contact Any Questions?
Get in contact with us and we’ll be happy to help.
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