In the event of an accident or severe crash, the high forces exerted on the frame can lead to structural failure during subsequent use. With our Crash Replacement Programme we offer you the opportunity to replace your damaged Canyon frame at a greatly reduced cost. This offer is valid up to three years after the date of purchase. You will receive a comparable frame without components such as seat post, front derailleur, shock or stem at the prices indicated in the table below.

If requested, we will fit your new frame with components in our service department. This service is subject to a charge. We will be pleased to make you an offer for this service and will get in touch with you if required. Your bike will be returned to you as soon as your order has been cleared and processed.

To use the Crash Replacement service please visit our Crash Replacement contact form. You will need to explain briefly and precisely how the damage was caused. We need this information so we have an idea of what we should be looking for during the examination of your bike frame and its components. Our service department will then discuss with you how we should proceed.

The CR service is limited to the original owner and to damages that compromise the functionality of the bike. We reserve the right to suspend this service if we detect that the damage has been caused wilfully or it is of a merely optical nature. We also wish to expressly point out that it is not possible to change to a different model and that the CR programme can only be used once within 3 years of the date of purchase.

Crash Replacement MTB*

Replacement Price in GBP Year 1 Year 2 Year 3
Dude CF 689 959 1099
Grand Canyon AL 249 339 389
Grand Canyon AL SLX 329 459 519
Grand Canyon CF 449 629 709
Grand Canyon CF SL 569 789 909
Grand Canyon CF SLX 689 959 1099
Exceed SLX 649 909 1039
Lux CF 729 1019 1159
Nerve AL 489 679 779
Nerve AL 29 529 739 839
Nerve CF 809 1129 1289
Spectral AL 649 909 1039
Spectral AL 29 649 909 1039
Spectral CF 1099 1539 1759
Stitched 179 249 279
Stitched SL 529 739 839
Strive AL <MY15 689 959 1099
Strive AL MY15 799 1119 1279
Strive CF 1229 1719 1959
Torque DHX 689 959 1099
Torque EX 649 909 1039

Crash Replacement Road*

Replacement Price in GBP Year 1 Year 2 Year 3
Aeroad CF 689 959 1099
Aeroad CF SLX 1149 1609 1839
Endurace AL 249 349 399
Endurace CF 489 679 779
Endurace CF SLX 1049 1469 1679
Inflite AL 329 459 519
Roadlite AL 229 309 359
Ultimate AL SLX 349 489 559
Ultimate CF SL 499 699 799
Ultimate CF SLX 999 1399 1599
Speedmax AL 369 509 579
Speedmax CF 1619 2259 2579
V-Drome 369 509 579

Crash Replacement Fitness*

Replacement Price in GBP Year 1 Year 2 Year 3
Roadlite AL Disc 249 339 389

Crash Replacement Urban*

Replacement Price in GBP Year 1 Year 2 Year 3
Urban Design Derailleur Gear 249 339 389
Urban Design Hub Gear 329 459 519
Urban Performance Derailleur Gear 169 229 259

Crash replacement forks*

Replacement Price in GBP Year 1 Year 2 Year 3
Aeroad CF 169 229 259
Aeroad CF SLX Aeroblade 209 289 329
Inflite AL 169 229 259
One One Eight SL 89 119 129
One One Four SL 129 169 199
One One Four SLX 169 229 259
Rude CF (Dude CF) 149 199 229
Speedmax AL 129 169 199
Speedmax CF 169 229 259
Urban F24 129 169 199
Urban F31 109 149 169
Urban F34 99 129 149

CRASH REPLACEMENT CANYON COMPONENTS*

% Saving Year 1 Year 2 Year 3
Seat post -50% -30% -20%
Stem -50% -30% -20%
Handlebar -50% -30% -20%

* In order to fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the defunct parts being replaced. Crash Replacement cannot be combined with other discount offers.