Repair, spares and warranty
Need to fix your Canyon bike? Find spare parts, approved Canyon mechanics and information about your warranty or guarantee.
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Return your bikeQuick and easy steps to return your bike to us.
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Reboxing your bikePack your bike back into the Bike Guard to keep it secure while shipping.
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Warranty and guaranteeFind out more about your bike's warranty and Canyon's 6-year guarantee.
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Spare and wear partsUse your bike's serial number or the part number to find the right spare parts for your bike.
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Canyon replacement programReplace your damaged frame after a crash or accident at a reduced cost with the Canyon replacement program
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Seat post diametersFind out the seat post diameter of your Canyon bike.
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Exploded bike diagramsBrowse our catalog of exploded diagrams for your bike and its components.
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Servicing third party componentsQuick support from component manufacturers. DT Swiss, Fox, Mavic and more.
Still need a hand?
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Start chat
Live Chat
Chat to a Canyon expert.
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Get started
Email us
Use our contact form to explain your issue.
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+49 (0)261 9490 3000
Call us
Mon-Fri 8am - 7pm (CET)
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