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Please find help and answers in our support articles or go to our contact options.

How to find your Canyon bike size

Use our Perfect Positioning System to find the right size bike.
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In stock bikes

Browse our range of in stock and ready to ship bikes.
Learn more

Bike availability and stock levels

Our guide to stock levels and notifications, so you know when to expect your bike.
Learn more

Payment and financing

Explore our flexible ways to pay for your next bike.
Learn more

Taxes, customs and exports

This guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.
Learn more

Payment and financing

Explore our flexible ways to pay for your next bike.
Learn more

Change your payment method

Want to pay using a different method? Get in touch to discuss your options.
Learn more

Shipping, delivery and collection

Everything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.
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Shipping, delivery and collection

Everything you need to know about shipping costs and delivery times, as well as information on picking up your bike assembled.
Learn more

Choose the right bike for you

Ready for a new bike but don’t know where to start? We’re here to help.
Learn more

In stock bikes

Browse our range of in stock and ready to ship bikes.
Learn more

How to find your Canyon bike size

Use our Perfect Positioning System to find the right size bike.
Learn more

Bike availability and stock levels

Our guide to stock levels and notifications, so you know when to expect your bike.
Learn more

Payment and financing

Explore our flexible ways to pay for your next bike.
Learn more

Change your payment method

Want to pay using a different method? Get in touch to discuss your options.
Learn more

Payment and financing

Explore our flexible ways to pay for your next bike.
Learn more

Change your payment method

Want to pay using a different method? Get in touch to discuss your options.
Learn more

Taxes, customs and exports

This guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.
Learn more

Payment and financing

Explore our flexible ways to pay for your next bike.
Learn more

Change your payment method

Want to pay using a different method? Get in touch to discuss your options.
Learn more

Taxes, customs and exports

This guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.
Learn more

Track your order

Use our tracking system to see the latest updates regarding your Canyon order.
Learn more

Change part or all of your order

Changed your mind about your order? Cancel all or part of your order here.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Change part or all of your order

Changed your mind about your order? Cancel all or part of your order here.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Warranty and guarantee

Find out more about your bike's warranty and Canyon's 6-year guarantee.
Learn more

Track your order

Use our tracking system to see the latest updates regarding your Canyon order.
Learn more

Change part or all of your order

Changed your mind about your order? Cancel all or part of your order here.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Track your order

Use our tracking system to see the latest updates regarding your Canyon order.
Learn more

Change part or all of your order

Changed your mind about your order? Cancel all or part of your order here.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Spare parts for your bike

Use your bike's serial number or the part number to find the right spare parts for your bike.
Learn more

Warranty and guarantee

Find out more about your bike's warranty and Canyon's 6-year guarantee.
Learn more

Find my bike specs

Log in to see your bikes, get help and find detailed support information faster.
Learn more

Unbox and assemble your bike

Just received your new bike? Unbox, assemble and ride your new Canyon bike with our step-by-step instructions.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Reboxing your bike

Pack your bike back into the Bike Guard to keep it secure while shipping.
Learn more

Seat post diameters

Find out the seat post diameter of your Canyon bike.
Learn more

Exploded bike diagrams

Browse our catalog of exploded diagrams for your bike and its components.
Learn more

Servicing third party components

Quick support from component manufacturers. DT Swiss, Fox, SRAM, Mavic and more.
Learn more

Canyon replacement program

Replace your damaged frame after a crash or accident at a reduced cost with the Canyon replacement program.
Learn more

Find your bike's serial number

Get help finding and reading your bike's unique serial number
Learn more

Payment and financing

Explore our flexible ways to pay for your next bike.
Learn more

Change your payment method

Want to pay using a different method? Get in touch to discuss your options.
Learn more

Taxes, customs and exports

This guide contains information on importing and exporting your bike as well as claiming VAT refunds for bikes and goods.
Learn more

Spare parts for your bike

Use your bike's serial number or the part number to find the right spare parts for your bike.
Learn more

Find my bike specs

Log in to see your bikes, get help and find detailed support information faster.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Warranty and guarantee

Find out more about your bike's warranty and Canyon's 6-year guarantee.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Warranty and guarantee

Find out more about your bike's warranty and Canyon's 6-year guarantee.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Find my bike specs

Log in to see your bikes, get help and find detailed support information faster.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Track your order

Use our tracking system to see the latest updates regarding your Canyon order.
Learn more

Change part or all of your order

Changed your mind about your order? Cancel all or part of your order here.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Canyon Service Locations

Canyon service and repair search tool makes it easier to find the nearest bike service. Select a certified service partner shop to get your bike running in no time.
Learn more

Spare parts for your bike

Use your bike's serial number or the part number to find the right spare parts for your bike.
Learn more

Warranty and guarantee

Find out more about your bike's warranty and Canyon's 6-year guarantee.
Learn more

Find my bike specs

Log in to see your bikes, get help and find detailed support information faster.
Learn more

Unbox and assemble your bike

Just received your new bike? Unbox, assemble and ride your new Canyon bike with our step-by-step instructions.
Learn more

Return your order

Quick and easy steps to return your bike to us.
Learn more

Reboxing your bike

Pack your bike back into the Bike Guard to keep it secure while shipping.
Learn more

Seat post diameters

Find out the seat post diameter of your Canyon bike.
Learn more

Exploded bike diagrams

Browse our catalog of exploded diagrams for your bike and its components.
Learn more

Servicing third party components

Quick support from component manufacturers. DT Swiss, Fox, SRAM, Mavic and more.
Learn more

Canyon replacement program

Replace your damaged frame after a crash or accident at a reduced cost with the Canyon replacement program.
Learn more

Find your bike's serial number

Get help finding and reading your bike's unique serial number
Learn more

The contact options can change depending on our opening hours and availability

Make order changes and get updates by logging in to your account.

Change order

Go to your Bike Garage to see spare parts guaranteed to fit your bike.

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