Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in $ Year 1 - Year 3 Dude CF 880 $ Exceed SL 830 $ Exceed SLX 1170 $ Exceed CFR 1470 $ Grand Canyon AL 160 $ Grand Canyon SL 270 $ Grand Canyon AL SLX 290 $ Grand Canyon AL SLX WMN 370 $ Grand Canyon:ON 680 $ Lux World Cup CF 1470 $ Lux World Cup CFR 2350 $ Lux CF 1470 $ Lux CF SLX 1660 $ Lux Trail CF 1470 $ Lux Trail CFR 2150 $ Neuron AL (all models) 640 $ Neuron CF SL 1170 $ Neuron CF SLX 1170 $ Neuron:ON 1170 $ Neuron:ON CF 2450 $ Sender AL 1170 $ Sender CF 1660 $ Sender CFR 1760 $ Spectral AL/ 125 AL 1080 $ Spectral CF/ 125 CF/ CF KIS 1760 $ Spectral CFR 2150 $ Spectral:ON CF 1760 $ Spectral:ON CFR 2640 $ Spectral Young Hero 980 $ Stoic 290 $ Stitched CFR 1200 € Fork for Stitched CFR 290 $ Stitched 360 290 $ Stitched 720 1000 € Strive AL 900 € Strive CF 1300 € Strive CFR 1700 € Strive:ON 2100 € Torque AL 900 € Torque CF 1300 € Torque:ON 1200 € Torque:ON CF 2200 €
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Road and gravel bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 290 $ Fork for Aeroad CF SLX Disc/ CFR Disc 350 € Fork for Endurace AL/ AL Disc 160 € Fork for Endurace CF/ CF SL/ CF SL Disc 270 SGD Fork for Endurace CF SLX/ CF SLX Disc 320 SGD Fork for Endurace CFR 290 $ Fork for Endurace:ON 290 $ Fork for Ultimate CF SL/ CF SL Disc 290 $ Fork for Ultimate CF SLX/ CF SLX Disc 290 $ Fork for Ultimate CFR 540 SGD Fork for Grail AL/ CF SL/ CF SLX 270 SGD Fork for Grail (Gen 2) CF SL/ CF SLX 340 SGD Fork for Grail CFR (Gen 2) 290 $ Fork for Grail:ON 340 SGD Fork for Grizl AL/ CF SL/ CF SLX 270 SGD Fork for Inflite AL SLX/ CF SL/ CF SLX 320 SGD Fork for Inflite CFR 470 SGD Fork for Speedmax CF Disc 290 $ Fork for Speedmax CF SLX/ CFR Disc 540 SGD Aeroad CFR 2150 SGD Aeroad CF SLX/ CF SLX Disc 1750 SGD Aeroad CF SL/ CF SL Disc 1210 SGD Endurace CFR 2020 SGD Endurace CF SLX Disc 1610 SGD Endurace CF SL Disc 1210 SGD Endurace CF 1010 SGD Endurace AL/ AL Disc 340 SGD Endurace:ON 670 SGD Grail CF SLX 1610 SGD Grail CF SL 1210 SGD Grail AL 300 SGD Grail CFR (Gen 2) 1880 SGD Grail CF SLX (Gen 2) 1480 SGD Grail CF SL (Gen 2) 1480 SGD Grail:ON 1880 SGD Cockpit for Grail CF SL/ SLX 290 $ Grizl CF SLX 1610 SGD Grizl CF SL 1210 SGD Grizl AL 290 $ Grizl:ON 1880 SGD Inflite CFR 2420 SGD Inflite CF SLX 1610 SGD Inflite CF SL 1210 SGD Inflite AL 290 $ Speedmax CF Disc 1610 SGD Speedmax CF SLX 2420 SGD Speedmax CFR Disc 2960 SGD Speedmax CFR TT Disc 2690 SGD Speedmax Track On Request Ultimate CF SL/ CF SL Disc 1340 SGD Ultimate CF SLX/ CF SLX Disc 1750 SGD Ultimate CF EVO 2420 SGD Ultimate CFR 2960 SGD
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Fitness bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Roadlite AL 190 SGD Fork for Roadlite SL/ CF 220 SGD Fork for Roadlite:ON 200 SGD Fork for Pathlite:ON SL 340 SGD Roadlite AL 270 SGD Roadlite SL 380 SGD Roadlite CF 870 SGD Roadlite:ON 670 SGD Pathlite 230 SGD Pathlite SL 340 SGD Pathlite:ON 810 SGD Pathlite:ON SL 810 SGD Pathlite:ON SUV 730 $
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Urban bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Commuter Sport 5.0 90 $ Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 $ Fork for Commuter (Sport) 7.0/8.0 200 $ Fork for Commuter:ON 200 $ Commuter 3.0/4.0 160 $ Commuter (Sport) 5.0/6.0 270 $ Commuter (Sport) 7.0/8.0 510 $ Commuter:ON 490 $ Fork for Precede:ON 240 $ Precede:ON CF 1780 C$ Precede:ON AL/ AL ST 890 C$
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.
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