Crash Replacement
What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in ₩ Year 1 - Year 3 Dude CF 1270 SGD Exceed SL 1200 SGD Exceed SLX 1690 SGD Exceed CFR 2120 SGD Grand Canyon AL 230 SGD Grand Canyon SL 400 SGD Grand Canyon AL SLX 420 SGD Grand Canyon AL SLX WMN 540 SGD Grand Canyon:ON 990 SGD Lux World Cup CF 2120 SGD Lux World Cup CFR 3390 SGD Lux CF 2120 SGD Lux CF SLX 2400 SGD Lux Trail CF 2120 SGD Lux Trail CFR 3100 SGD Neuron AL (all models) 920 SGD Neuron CF SL 1690 SGD Neuron CF SLX 1690 SGD Neuron:ON 1690 SGD Neuron:ON CF 3530 SGD Sender AL 1690 SGD Sender CF 2400 SGD Sender CFR 2540 SGD Spectral AL/ 125 AL 1550 SGD Spectral CF/ 125 CF/ CF KIS 2540 SGD Spectral CFR 3040000 ₩ Spectral:ON CF 2540 SGD Spectral:ON CFR 3810 SGD Spectral Young Hero 1410 SGD Stoic 420 SGD Stitched CFR 1690 SGD Fork for Stitched CFR 420 SGD Stitched 360 420 SGD Stitched 720 1410 SGD Strive AL 1270 SGD Strive CF 1830 SGD Strive CFR 2400 SGD Strive:ON 2960 SGD Torque AL 1270 SGD Torque CF 1830 SGD Torque:ON 1690 SGD Torque:ON CF 3040000 ₩
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Road and gravel bikes*
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Replacement Price in DKK Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 2400 DKK Fork for Aeroad CF SLX Disc/ CFR Disc 2700 DKK Fork for Endurace AL/ AL Disc 1300 DKK Fork for Endurace CF/ CF SL/ CF SL Disc 1600 DKK Fork for Endurace CF SLX/ CF SLX Disc 1900 DKK Fork for Endurace CFR 2400 DKK Fork for Endurace:ON 2400 DKK Fork for Ultimate CF SL/ CF SL Disc 2400 DKK Fork for Ultimate CF SLX/ CF SLX Disc 2400 DKK Fork for Ultimate CFR 3100 DKK Fork for Grail AL/ CF SL/ CF SLX 1600 DKK Fork for Grail (Gen 2) CF SL/ CF SLX 2000 DKK Fork for Grail CFR (Gen 2) 2400 DKK Fork for Grail:ON 2000 DKK Fork for Grizl AL/ CF SL/ CF SLX 1600 DKK Fork for Inflite AL SLX/ CF SL/ CF SLX 1900 DKK Fork for Inflite CFR 2700 DKK Fork for Speedmax CF Disc 2400 DKK Fork for Speedmax CF SLX/ CFR Disc 3100 DKK Aeroad CFR 12600 DKK Aeroad CF SLX/ CF SLX Disc 10200 DKK Aeroad CF SL/ CF SL Disc 7100 DKK Endurace CFR 11800 DKK Endurace CF SLX Disc 9400 DKK Endurace CF SL Disc 7100 DKK Endurace CF 5900 DKK Endurace AL/ AL Disc 2000 DKK Endurace:ON 3900 DKK Grail CF SLX 9400 DKK Grail CF SL 7100 DKK Grail AL 1700 DKK Grail CFR (Gen 2) 11000 DKK Grail CF SLX (Gen 2) 8600 DKK Grail CF SL (Gen 2) 8600 DKK Grail:ON 11000 DKK Cockpit for Grail CF SL/ SLX 2400 DKK Grizl CF SLX 9400 DKK Grizl CF SL 7100 DKK Grizl AL 2400 DKK Grizl:ON 11000 DKK Inflite CFR 14100 DKK Inflite CF SLX 9400 DKK Inflite CF SL 7100 DKK Inflite AL 2400 DKK Speedmax CF Disc 9400 DKK Speedmax CF SLX 14100 DKK Speedmax CFR Disc 3040000 ₩ Speedmax CFR TT Disc 15700 DKK Speedmax Track On Request Ultimate CF SL/ CF SL Disc 7900 DKK Ultimate CF SLX/ CF SLX Disc 10200 DKK Ultimate CF EVO 14100 DKK Ultimate CFR 3040000 ₩
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Fitness bikes*
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Replacement Price in DKK Year 1 - Year 3 Fork for Roadlite AL 140 € Fork for Roadlite SL/ CF 160 € Fork for Roadlite:ON 150 € Fork for Pathlite:ON SL 250 € Roadlite AL 200 € Roadlite SL 280 € Roadlite CF 650 € Roadlite:ON 500 € Pathlite 170 € Pathlite SL 250 € Pathlite:ON 600 € Pathlite:ON SL 600 € Pathlite:ON SUV 750 €
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Urban bikes*
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Replacement Price in € Year 1 - Year 3 Fork for Commuter Sport 5.0 90 € Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 140 € Fork for Commuter (Sport) 7.0/8.0 200 € Fork for Commuter:ON 200 € Commuter 3.0/4.0 160 € Commuter (Sport) 5.0/6.0 280 € Commuter (Sport) 7.0/8.0 520 € Commuter:ON 500 € Fork for Precede:ON 250 € Precede:ON CF 1300 € Precede:ON AL/ AL ST 650 €
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.