Support centre
Repair, spares and warranty
Need to fix your Canyon bike? Find spare parts, approved Canyon mechanics and information about your warranty or guarantee.
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Return your orderQuick and easy steps to return your bike to us.
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Reboxing your bikePack your bike back into the Bike Guard to keep it secure while shipping.
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Warranty and guaranteeFind out more about your bike's warranty and Canyon's 6-year guarantee.
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Spare parts for your bikeUse your bike's serial number or the part number to find the right spare parts for your bike.
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Canyon replacement programReplace your damaged frame after a crash or accident at a reduced cost with the Canyon replacement program.
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Seat post diametersFind out the seat post diameter of your Canyon bike.
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Exploded bike diagramsBrowse our catalog of exploded diagrams for your bike and its components.
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Servicing third party componentsQuick support from component manufacturers. DT Swiss, Fox, Mavic and more.
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Bike service near meOur service and repair search tool makes it easier to find the nearest bike service. Find our certified Canyon partners to get your bike repaired.