Welcome to Koblenz
Canyon Factory Service is our flagship workshop, offering you expert servicing and Canyon know-how in the heart of Germany.
Need a small fix? New tyres fitted? Just pop-in, grab a coffee and we’ll get you up and riding as quickly as possible. You’ll need an appointment for complex bike issues and regular services.
A well-serviced bike is a problem-free bike
All bikes need to be serviced at least once a year (twice if you ride regularly) to ensure they’re road or trail safe. Regular servicing will check and replace worn components and prevent minor issues becoming critical.Book an appointment
Walk-ins for emergency repairs
Emergency repairs are available Monday - Friday 9.00 - 17.00. We consider emergency repairs to be:
Flat tyres and punctures
- Snapped chains and loose bolts
- Small adjustments to gears and brakes
While we try to have you riding again quickly, you can expect a wait during busy periods.
Book an appointment for complex repairs
You’ll need to book an appointment for tricky topics so we can guarantee you a slot in the workshop. Complex repairs, annual servicing or warranty problems all need more time, however, we’ll be in regular contact to ensure you’re back on your bike as soon as possible.Book an appointment
How does servicing at Canyon Factory Service work?
Make an appointment using our online booking tool
- Bring your bike to the Canyon Factory Service workshop
- We’ll be in touch as soon as your bike is repaired and ready to collect
- Occasionally, when the bike is stripped down we might find further issues that require attention. We’ll contact you to discuss further costs and timescale before we start the work.
Bike service drop-offs and collection times are especially busy between 17.00 and 18.00 Monday - Friday. If you can, please drop off outside of these hours.Book an appointment
It’s important you get the best service for your bike. Our inspection prices don’t include parts and additional repairs that might arise from an inspection. The pricing below is a base cost and we’ll be in touch with a tailored quote once your bike has been inspected.
As a general rule of thumb you should allocate around 10% of your bike’s original price to annual servicing spare and wear parts to prolong your enjoyment of your bike.
Road bikes (including Roadlite) 69,90 €
Urban 69,90 €
Hardtail mountain bikes (including Pathlite) 79,90 €
Full-suspension mountain bikes (including E-bikes) 89,90 €
Speedmax 149,85 €
E-Bike Inspection 109,90€
A clean bike is a fast (to service) bike
It’s always easier to service a clean bike. While we don’t expect you to take your bike apart and clean everything with a toothbrush, please do ensure your bike is free from caked mud and dried salt before you drop it in.
56073 Koblenz, Germany
Showroom opening hours
Monday - Friday 10.00 - 18.00
Saturday - 09.00 - 18.00
Workshop opening hours
Monday - Friday 09.00 - 18.00
Saturday - 09.00 - 15.00