When you buy a voucher from us online, you can top it up with between €25 and €1000. You'll receive an email with the activated voucher as a PDF. the voucher can be redeemed straight away and it is valid for 4 years. During the checkout process, you can use up to 3 vouchers on one order. Simply enter the code and the corresponding PIN on the website (both are printed on the voucher). Please note: you cannot use a voucher to pay for a purchase you've already made. So always make sure to redeem the voucher when making your purchase, using the 'Redeem' button at checkout.

Disclaimer of Liability
Canyon consistently strives to ensure the quality and accuracy of the information contained in this Technical Support Centre. Any repairs or adjustments which you carry out on your bike are entirely at your own risk. If you are in any doubt what to do, you should send your bike to Canyon or take it to another qualified specialist. Canyon gives no guarantee or accepts no liability for any of the information contained in this Technical Support Centre.
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