Contact Canyon

You’ll find plenty of information about common Canyon issues on this page. You can also contact us directly.

Contact Us

Spare parts
Spare parts
Find a Canyon spare part
Our spare parts finder is all you need to find the exact Canyon engineered spare part.
  • Find a Canyon trained mechanic
    Trained and supported by us to service and maintain your bike in your area.
    Canyon service partners
  • Find the right spare part
    Our spare parts finder is all you need to find the exact Canyon engineered spare part.
    Go to spare parts finder
  • Change or cancel my order
    If something about your order has changed, let us know here.
    Go to change order
  • Track my order
    Up to date status information about your order and details of the delivery.
    Go to track my order
  • Return my bike
    Information explaining how to return your bike and pack it for pick-up.
    Go to returns
  • Crash replacement
    Crashed your bike? Original owner? We can help you with a discounted replacement frame.
    Go to crash replacement

Contact Us

Looking for the fastest way to have all your questions answered?
Our service workshop in Koblenz is open by appointment only.


Talk to us
Mon-Fri 8am - 7pm (cet)
Contact Form
See below
Workshop
Mon-Fri 9am - 6pm (cet)
Sat 9am - 3pm (cet)


Canyon Bicycles GmbH
Karl-Tesche-Straße 12
56073 Koblenz
Germany

News and stories
News and stories
We cover some of the hottest topics in the world of road, gravel, mountain biking and urban and fitness cycling today.

Plus, inside knowledge about our bikes, products and everything about Canyon.
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