Contact Canyon
You’ll find plenty of information about common Canyon issues on this page. You can also contact us directly.
Spare parts
Find a Canyon spare part
Our spare parts finder is all you need to find the exact Canyon engineered spare part.
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Canyon service partnersFind a Canyon trained mechanicTrained and supported by us to service and maintain your bike in your area.
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Go to spare parts finderFind the right spare partOur spare parts finder is all you need to find the exact Canyon engineered spare part.
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Go to change orderChange or cancel my orderIf something about your order has changed, let us know here.
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Go to track my orderTrack my orderUp to date status information about your order and details of the delivery.
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Go to returnsReturn my bikeInformation explaining how to return your bike and pack it for pick-up.
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Go to crash replacementCrash replacementCrashed your bike? Original owner? We can help you with a discounted replacement frame.
Contact Us
Looking for the fastest way to have all your questions answered?
Our service workshop in Koblenz is open by appointment only.
Talk to us
Mon-Fri 8am - 7pm (cet)
Contact Form
See below
Workshop
Mon-Fri 9am - 6pm (cet)
Sat 9am - 3pm (cet)
Sat 9am - 3pm (cet)
Canyon Bicycles GmbH
Karl-Tesche-Straße 12
56073 Koblenz
Germany
News and stories
We cover some of the hottest topics in the world of road, gravel, mountain biking and urban and fitness cycling today.
Plus, inside knowledge about our bikes, products and everything about Canyon.
Plus, inside knowledge about our bikes, products and everything about Canyon.
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