New Bike Day: We assemble your new bike

Our New Bike Day service is designed to get you riding your new Canyon quickly and comfortably when it arrives. We’ll send you a booking link to arrange a convenient appointment to collect your fully built bike once it’s left the factory. New Bike Day is available for e-bikes, mountain bikes, touring, and city bikes.

• Find us in Koblenz

Let us take care of you and your bike with our special New Bike Day service.

Once your bike is ready and you’ve booked an appointment, we’ll transport your new bike from our warehouse, build it in our state of the art workshop and perform all first ride checks ready for you when you arrive.

During your 1 hour consultation one of our bike experts will:

• adjust your bike for a comfortable first ride (this is not a comprehensive bike fit)
• set up your bike's handlebars and saddle
• set up the suspension (where appropriate)

We'll also guide you around your new bike, show you how to use it and answer any questions you might have. We also fit any new accessories like computer mounts, pedals and mudguards. So your bike is ready ride straight away.

Simply add your bike and accessories to the cart, and select ‘New Bike Day’ as the delivery option. You’ll then pay for your order as normal.

When your bike is ready to collect, we’ll email you with a choice of collection times that suit you.