Crash Replacement

What is Crash Replacement?
In the unfortunate case of a crash or accidental impact, forces exerted on the frame or components can lead to structural failure.
Crash Replacement allows you to replace damaged Canyon branded parts such as your frame, fork or components at a reduced cost. We can even swap everything over and service your bike.
Crash replacement is a voluntary service provided by Canyon to help replace damaged parts after an accident. It isn’t available for third party components and we cannot guarantee there will always be replacement parts available in identical colours.
How does Crash Replacement work?
- Send us a description of the damage, photos and your contact details using the form. You may need to send your bike to our workshop for a detailed inspection.
- Our team will check everything over and get back to you with a quote to replace any damaged parts.
- Once confirmed, we will order the replacement parts. Any damaged parts being replaced become property of Canyon and will need to be sent to us before the order can be processed.
- For smaller components like seatposts and stems we might ask you to dispose of the damaged items and send us proof before the replacements are dispatched.
- Our workshop can also provide you with a quote to swap the damaged parts and service your bike.
Crash Replacement eligibility
- Crash Replacement is available to the original owner only and cannot be transferred. It can be used once within 3 years of the purchase date.
- Crash Replacement is a like for like service. It is not possible to swap between models or sizes.
- The replacement pricing cannot be used alongside any other discounts or offers.
- Crash replacement is not available to insurance companies or for insurance claims.
- Crash replacement is dependent on your shipping location and availability of parts.
Replacement pricing
Get a personalised crash replacement quote using your bike’s serial number
Crash Replacement price finder
or if you don't know your serial number, you can find your bike below
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Mountain bikes*
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Replacement Price in € Year 1 - Year 3 Dude CF 900 € Exceed SL 850 € Exceed SLX 1200 € Exceed CFR 1500 € Grand Canyon AL 160 € Grand Canyon SL 280 € Grand Canyon AL SLX 300 € Grand Canyon AL SLX WMN 380 € Grand Canyon:ON 700 € Lux World Cup CF 1500 € Lux World Cup CFR 2400 € Lux CF 1500 € Lux CF SLX 1700 € Lux Trail CF 1470 $ Lux Trail CFR 2150 $ Neuron AL (all models) 640 $ Neuron CF SL 1200 € Neuron CF SLX 1200 € Neuron:ON 1200 € Neuron:ON CF 2450 $ Sender AL 1200 € Sender CF 1660 $ Sender CFR 1800 € Spectral AL/ 125 AL 1100 € Spectral CF/ 125 CF/ CF KIS 1800 € Spectral CFR 2150 $ Spectral:ON CF 1800 € Spectral:ON CFR 2640 $ Spectral Young Hero 980 $ Stoic 290 $ Stitched CFR 1200 € Fork for Stitched CFR 290 $ Stitched 360 290 $ Stitched 720 980 $ Strive AL 880 $ Strive CF 1300 € Strive CFR 1660 $ Strive:ON 2100 € Torque AL 880 $ Torque CF 1300 € Torque:ON 1200 € Torque:ON CF 2150 $
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Road and gravel bikes*
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Replacement Price in $ Year 1 - Year 3 Fork for Aeroad CF SL/ CF SL Disc 290 $ Fork for Aeroad CF SLX Disc/ CFR Disc 340 $ Fork for Endurace AL/ AL Disc 160 $ Fork for Endurace CF/ CF SL/ CF SL Disc 200 $ Fork for Endurace CF SLX/ CF SLX Disc 230 $ Fork for Endurace CFR 290 $ Fork for Endurace:ON 300 € Fork for Ultimate CF SL/ CF SL Disc 300 € Fork for Ultimate CF SLX/ CF SLX Disc 300 € Fork for Ultimate CFR 400 € Fork for Grail AL/ CF SL/ CF SLX 200 € Fork for Grail (Gen 2) CF SL/ CF SLX 250 € Fork for Grail CFR (Gen 2) 300 € Fork for Grail:ON 250 € Fork for Grizl AL/ CF SL/ CF SLX 200 € Fork for Inflite AL SLX/ CF SL/ CF SLX 240 € Fork for Inflite CFR 350 € Fork for Speedmax CF Disc 300 € Fork for Speedmax CF SLX/ CFR Disc 400 € Aeroad CFR 1600 € Aeroad CF SLX/ CF SLX Disc 1300 € Aeroad CF SL/ CF SL Disc 900 € Endurace CFR 1500 € Endurace CF SLX Disc 1200 € Endurace CF SL Disc 900 € Endurace CF 750 € Endurace AL/ AL Disc 250 € Endurace:ON 500 € Grail CF SLX 1200 € Grail CF SL 900 € Grail AL 220 € Grail CFR (Gen 2) 1400 € Grail CF SLX (Gen 2) 1100 € Grail CF SL (Gen 2) 1100 € Grail:ON 1400 € Cockpit for Grail CF SL/ SLX 300 € Grizl CF SLX 1200 € Grizl CF SL 900 € Grizl AL 260 CHF Grizl:ON 1230 CHF Inflite CFR 1800 € Inflite CF SLX 1200 € Inflite CF SL 790 CHF Inflite AL 260 CHF Speedmax CF Disc 1200 € Speedmax CF SLX 1800 € Speedmax CFR Disc 1930 CHF Speedmax CFR TT Disc 1760 CHF Speedmax Track On Request Ultimate CF SL/ CF SL Disc 880 CHF Ultimate CF SLX/ CF SLX Disc 1300 € Ultimate CF EVO 1800 € Ultimate CFR 1930 CHF
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Fitness bikes*
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Replacement Price in CHF Year 1 - Year 3 Fork for Roadlite AL 120 CHF Fork for Roadlite SL/ CF 140 CHF Fork for Roadlite:ON 130 CHF Fork for Pathlite:ON SL 220 CHF Roadlite AL 180 CHF Roadlite SL 250 CHF Roadlite CF 570 CHF Roadlite:ON 500 € Pathlite 150 CHF Pathlite SL 220 CHF Pathlite:ON 530 CHF Pathlite:ON SL 530 CHF Pathlite:ON SUV 660 CHF
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Urban bikes*
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Replacement Price in CHF Year 1 - Year 3 Fork for Commuter Sport 5.0 80 CHF Fork for Commuter 3.0/4.0/5.0/6.0 (MY18 and older) 120 CHF Fork for Commuter (Sport) 7.0/8.0 180 CHF Fork for Commuter:ON 180 CHF Commuter 3.0/4.0 140 CHF Commuter (Sport) 5.0/6.0 250 CHF Commuter (Sport) 7.0/8.0 460 CHF Commuter:ON 500 € Fork for Precede:ON 220 CHF Precede:ON CF 1300 € Precede:ON AL/ AL ST 570 CHF
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Components*
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Saving (%) Year 1 - Year 3 Seatpost -40 % Stem -40 % Handlebar -40 % Cockpit -40 % Canyon Wheels -40 %
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*To fulfil the requirements for Crash Replacement, the frame/fork in question must be returned to us. If replacement is necessary, we reserve the right to retain the broken parts being replaced. Crash Replacement cannot be combined with other discount offers.