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Canyon Bicycles GmbH
Karl-Tesche-Straße 12
56073 Koblenz
Germany

Do you have questions about the warranty or the Canyon guarantee?

The differences as well as important hints and information can be found here.



To process your request, we require the following images:
- left side of bike, including wheels
- right side of bike, including wheels
- all damaged parts

Attach images or files

You can help us to better understand your issue by attaching up to 6 images/files. Please note that files should not exceed 10 MB and must be one of the following types: gif, png, jpg, jpeg, tiff.

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Please also note our Data Protection Statement when using our contact form.
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