Dear customers, please note that our contact hours will be adjusted to 10 AM – 6 PM (Eastern Time) starting November 10th.
In case you want to return items with a return value below 700 NOK, the items must be returned at your own expense. Your return can be shipped to us with a courier of your choice. We recommend the use of an insured parcel service for your return.
Please make sure that your order number is stated on the package as a reference and send the return to the following address: Canyon Bicycles GmbH, Am Autobahnkreuz 7, 56072 Koblenz, Germany.