Repairs and servicing at Canyon Factory Service, Koblenz
Welcome to Koblenz
Canyon Factory Service is our flagship workshop, offering you expert servicing and Canyon know-how in the heart of Germany.
Need a small fix? New tyres fitted? Just pop-in, grab a coffee and we’ll get you up and riding as quickly as possible. You’ll need an appointment for complex bike issues and regular services.
A well-serviced bike is a problem-free bike
Regular servicing is essential to keep your bike safe, reliable and riding smoothly. We recommend your bike has a complete service at least once a year — more often if you ride regularly.
Our professional mechanics will give your bike a thorough safety check, servicing it and replacing any worn or damaged components to prevent small issues from becoming bigger, more costly problems.
Select a drop-off slot via the link below, and we’ll get your bike into the workshop and back to you as soon as possible. Turn-around time is subject to the work required and busy periods
Book a drop-off
Walk-ins for emergency repairs
Sometimes your bike just needs a quick fix to get you back on the road. For those smaller repairs, we offer a walk-in service, with the aim of having your bike repaired and back to you the same day. These repairs include:
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Tyre or inner tube replacement
- Adjusting gears or replacing gear cables
- Adjusting brakes, replacing brake pads or discs
- Bleeding brakes
- Adjusting the headset
- Replacing the chain or cassette
- Replacing handlebar tape or grips
- Software updates (gears or e-bike)
Emergency repairs are accepted Monday to Friday between 10:00 and 15:00 and are subject to workload and parts availability. Charges are based on material costs, plus labour.
Although we want your bike back on the road or trail as soon as possible, there may be waiting times during busy periods. If it becomes apparent on site that the work required is more extensive, we will be happy to advise you on a regular workshop appointment.
Book an appointment for complex repairs
You’ll need to book an appointment for tricky topics so we can guarantee you a slot in the workshop. Complex repairs, annual servicing or warranty problems all need more time, however, we’ll be in regular contact to ensure you’re back on your bike as soon as possible.
Book an appointmentHow does servicing at Canyon Factory Service work?
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Make an appointment using our online booking tool
- Bring your bike to the Canyon Factory Service workshop
- We’ll be in touch as soon as your bike is repaired and ready to collect
- Occasionally, when the bike is stripped down we might find further issues that require attention. We’ll contact you to discuss further costs and timescale before we start the work.
Bike service drop-offs and collection times are especially busy between 17.00 and 18.00 Monday - Friday. If you can, please drop off outside of these hours.
Book an appointmentServicing costs
It’s important you get the best service for your bike. Our inspection prices don’t include parts and additional repairs that might arise from an inspection. The pricing below is a base cost and we’ll be in touch with a tailored quote once your bike has been inspected.
As a general rule of thumb you should allocate around 10% of your bike’s original price to annual servicing spare and wear parts to prolong your enjoyment of your bike.
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Annual inspections
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Road & Gravel Bikes 99,90 €
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City/Touring Bikes 99,90 €
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Hardtail Mountain Bikes 99,90 €
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Full-Suspension Mountain Bikes 99,90 €
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E-Bikes 129,90€
A clean bike is a fast (to service) bike
It’s always easier to service a clean bike. While we don’t expect you to take your bike apart and clean everything with a toothbrush, please do ensure your bike is free from caked mud and dried salt before you drop it in.
Karl-Tesche-Straße 12,
56073 Koblenz, Germany
Store opening hours
Monday - Friday 10.00 - 18.30
Saturday - 09.00 - 17.00
Workshop opening hours
Monday - Friday 10.00 - 18.00
Saturday - 09.00 - 15.00
