Sale Sale Road Sale Gravel Sale E-Bike Sale MTB Sale City / Touring Sale Gear Road Bikes Endurance Endurace Endurace CFR Endurace CF SLX Endurace CF Endurace AllRoad Race Ultimate Ultimate CFR Ultimate CF SLX Ultimate CF Aeroad Aeroad CFR Aeroad CF SLX Aero Aeroad Aeroad CFR Aeroad CF SLX Speedmax Speedmax CFR TT Speedmax CFR Speedmax CF SLX Speedmax CF Speedmax CFR Track Speedmax CFR Track Triathlon & TT Speedmax Speedmax CFR TT Speedmax CFR Speedmax CF SLX Speedmax CF Cyclocross Inflite Inflite CFR Inflite CF SLX Inflite CF SL E-Road Endurace:ONfly Endurace:ONfly Youth Road Endurace Young Hero Endurace Young Hero Ultimate Young Hero Ultimate Young Hero Gravel Bikes Adventure Grizl Grizl Escape Grizl OG Grizl AL Race Grail Grail CFR Grail CF SLX Grail CF E-Gravel Grizl:ONfly Grizl:ONfly E-Bikes E-Mountain Neuron:ON Neuron:ONfly Neuron:ON AL Grand Canyon:ON Grand Canyon:ON Spectral:ON Spectral:ONfly Spectral:ON Strive:ON Strive:ON CFR Torque:ON Torque:ON CF E-Road Endurace:ONfly Endurace:ONfly E-Gravel Grizl:ONfly Grizl:ONfly E-Touring Pathlite:ON Pathlite:ONfly Pathlite:ON SUV City E-Bikes Roadlite:ONfly Roadlite:ONfly Precede:ON Precede:ON Comfort Commuter:ONfly Commuter:ONfly Citylite:ON Citylite:ON Citylite Mountain Bikes Trail Grand Canyon Grand Canyon Grand Canyon:ON Neuron Neuron CF Neuron AL Neuron:ON Neuron:ONfly Spectral Spectral CF Spectral AL Spectral:ONfly Stoic Stoic Enduro Strive Strive:ON CFR Strive CFR Torque Torque Torque:ON E-MTB Grand Canyon:ON Grand Canyon:ON Neuron:ON Neuron:ONfly Neuron:ON AL Spectral:ON Spectral:ONfly Spectral:ON Strive:ON Strive:ON CFR Torque:ON Torque:ON CF Cross-Country Lux Trail Lux Trail CFR Lux Trail CF Lux World Cup Lux World Cup CFR Lux World Cup CF Exceed Exceed CF Grand Canyon Grand Canyon Grand Canyon:ON Downhill Torque Torque Torque:ON Sender Sender CFR Dirt Jump/Street Bikes Stitched Stitched CFR Trial Stitched 360 Youth MTB Grand Canyon Young Hero Grand Canyon Young Hero Exceed Young Hero Exceed Young Hero Lux World Cup Young Hero Lux World Cup Young Hero Neuron Young Hero Neuron Young Hero City / Touring Bikes City Citylite Citylite:ON Citylite Roadlite Roadlite:ONfly Roadlite Commuter Commuter:ONfly Commuter Precede:ON Precede:ON Comfort Touring Pathlite:ON Pathlite:ONfly Pathlite:ON SUV Parts & Accessories Bike Parts Aero-Bars & Tri-Extensions Bar Tape Grips Batteries, Chargers & Adapters Brake Pads Brake Rotors Bottom Brackets Cassettes Chainrings Chains Handlebars, Cockpits & Stems Pedals & Cleats Power Meters Saddles Seat Posts & Clamps Inner Tubes Thru-Axles Tubeless Kits & Accessories Tyres Wheels Accessories Bike Transport Backpacks & Hip Bags Bikepacking, Bike Bags & Panniers Integrated tool bags Bells Bike Maintenance Tools Cleaners & Lubricants Decals & Decor Puncture Repair Pumps Canyon Touch-Up Pens Bottles & Bottle Cages Cockpit & Handlebar Mounts Computers & GPS Fenders & Mudguards Kickstands & Bikestands Locks Racks Clothing Helmets Shoes Jerseys Cycling pants, Bib shorts & Skinsuits Jackets & Vests Glasses T-Shirts Headwear Gloves Hoodies & Longsleeves Base Layers Arm & Leg Warmers Socks Clothing Collections CORE Collection CFR Clothing Collection Millet X Canyon Adventure Collection CLLCTV Streetwear CANYON//SRAM zondacrypto Team Alpecin-Deceuninck Canyon Teamwear Clothing by Bike World Road MTB Gravel City & Touring Casual Teamwear Women's Clothing Men's Clothing Kid's Clothing New arrival Outlet Road Outlet Gravel Outlet Mountain Outlet E-Bikes Outlet City / Touring Outlet Gear Outlet Service

Customer-Service

Choose

Find your dream Canyon
Search In-Stock Bikes
Availability and Stock
Find Your Canyon Size

Pay

Payment Options
Bike Insurance
Gift Cards

Ship and Deliver

Order Tracking
Shipping and Delivery
Make Order Changes
Returns

Fix and Maintain

Canyon Service Koblenz
Canyon Service Locations
Warranty and Guarantee
Crash Replacement
Bike Unboxing & Assembly
Bike Reboxing
Spare Parts Finder

Support Centre
Canyon Store Koblenz
Canyon Store Munich
Why Choose Canyon
Contact

Customise
Why Choose Canyon
Canyon Factory Racing
Service Locations

New Canyon location: Canyon Store Munich now open Save with the Canyon newsletter Find service locations near me

New Canyon location: Canyon Store Munich now open

Canyon Store Munich

Save with the Canyon newsletter

Sign up to our newsletter and be the first to know when we release new products - we’ll also give you 10% off Canyon Gear!

Find service locations near me

Find your nearest service location using our map and keep your bike running smoothly.

Service Locations

Canyon Support centre E-bikes

Support for your bikes:

Grand Canyon:ON
Grand Canyon:ON 2022-2025

Content is loading

43.184 reviews on

Subscribe

Follow us

Download the Canyon App

Canyon Homepage Footer

- Road
- Gravel
- Mountain
- E-Bikes
- Hybrid
- Clothing
- Outlet
- All Bikes

Canyon © Copyright – 2025 Canyon Bicycles GmbH – All Rights Reserved

Loading animation image

Folder Path: bikeshelp-ebike-grandcanyonon/bikeshelp-ebike/customer-service

Site: RoW

Viewport:

Controller ID: Search-ShowContent

Network Test:

Customer Groups: