Canyon 09/Jan/20

Dear Canyon customers and fans,

Canyon 09/Jan/20

From now on you can reach us again via our online form, chat and telephone. The mail address info@canyon.com is not working. We are looking forward to your inquiries and will keep you up to date here with new developments.

Canyon 06/Jan/20

Dear Canyon customers and fans,

Canyon 06/Jan/20

Shortly before the turn of the year, we were the target of a cyber attack. The attack has already been stopped.

Click here for more information.


Our website is not affected: You can place your orders as usual and safely via the webshop. Unfortunately, however, there will be delays in customer service and delivery in the next few days. At the moment you can only reach us via the online contact form on the website. Telephone and email are not yet working.


We are doing everything we can to minimize the impact of the cyber attack and get back to normal operations as soon as possible. We are very sorry for this incident and apologize that Canyon is not able to offer you the usual standard of service at the moment.


We thank you for your trust in Canyon!

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