What costs do I have to pay in the event of a guarantee claim?

Canyon’s guarantee is only valid for Canyon’s frames and forks. If you have a guarantee claim for a component from another manufacturer, contact the manufacturer directly. In the case of a guarantee claim, we charge costs for shipping and for the labour. You don’t have to pay for the replaced frame or fork. You can also make use of our other services when you send your bike back – we’ll send a separate invoice for these costs.

Disclaimer of Liability
Canyon 始終致力於確保本技術支援中心所含資訊的品質與準確性。您對自行車進行的任何維修或調整,風險均由您自行承擔。若您對操作有任何疑慮,應將自行車寄回 Canyon 或交由其他合格的專業人士處理。Canyon 對於本技術支援中心所含的任何資訊不提供任何保證,亦不承擔任何法律責任。
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