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Canyon's warranty is only valid for Canyon engineered products. If you have a warranty claim for a component from another manufacturer, contact the manufacturer directly. Additional information for non-Canyon manufacturers may be found here.
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No. Both warranty and crash-replacement policies only apply to the original owner of a Canyon bicycle. These policies do not transfer.
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For the warranty of a Canyon engineered product (frame, rigid fork, stem, handlebar, cockpit, seatpost, etc.), Canyon covers all costs associated with the warranty process. Canyon covers all shipping, labor, and part costs.
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You can find detailed information on the range of services covered by the Canyon warranty on the Warranty page.
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For the warranty of non-Canyon parts, we will yield to the original manufacturer’s warranty. Please refer to warranty information from Fox and RockShox.
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