Component Manufacturer Service

You should always be able to rely on the quality and condition of your components. If you’re having problems with a component, you can contact some manufacturers directly to get the best and quickest possible support.

Component Manufacturer Service Canyon

DT Swiss Logo
DT Swiss operates a worldwide network of service centers. The DT Swiss service site lists contact details for all international service centers and information on the services they offer.

Required documents:
• DT Swiss service form
• Canyon invoice

DT Swiss Service
Reynolds Logo
If you’re having issues with your suspension, you can send it directly to Fox. In this case, please contact Fox first.

Required documents:
• Fox service form
• Canyon invoice

Fox Service
Mavic Logo
Mavic operates a worldwide service network, where you can directly submit your warranty and service requests.

Required documents:
• Mavic service form
• Canyon invoice

Mavic Service
Reynolds Logo
If you have a problem with a wheel, you can send it directly to Reynolds. In order to do so, you must be registered with Reynolds.

Required documents:
• Product registration with Reynolds
• Canyon invoice

Reynolds Service
Canyon Sram
SRAM operates an extensive dealer network and any of these locations can submit a claim on the customers behalf.

Required documents:
• Canyon invoice

SRAM Service
Canyon Shimano
Shimano empowers all of their Dealers to be able to file warranty claims and will also work directly with customers.

Required documents:
• Canyon invoice

Shimano Service
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